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amritan81003566
Participating Frequently
August 22, 2023
Question

Issue with SCORM 1.2 file generated using Captivate 12 version

  • August 22, 2023
  • 6 replies
  • 2658 views

Issue with SCORM 1.2 file generated using Captivate 12 version and while loading to LMS generates a blank page and course does not load

    This topic has been closed for replies.

    6 replies

    P
    Pablo336353933v2x
    New Participant
    November 15, 2023

    SOLVED!!!! The problem was due to the Captivate version. I was using  12.1.0.16 version, I looked for upgrades through Captivate > Help > Upgrades, and upgraded the version to 12.1.0.19. I published the project again (enabling reporting preferences with SCORM 1.2), and now it correctly works!! 

     

    I hope this can help you and everyone!! 🙂 

    Lilybiri
    Lilybiri
    Brainiac
    November 15, 2023

    That version was made available yesterday. Great that it solved at least your problem, for me it created new problems.

    E
    estherau
    Known Participant
    November 16, 2023

    Hi, the new update did not solve my problem. I still get this (cpanel compared to published output from captivate before upload), and I still get blank screen instead of launching the course.

    E
    estherau
    Known Participant
    November 14, 2023

    Yes, I have exactly the same issue using chamillo LMS.  The course works fine if I send it to adobe learning design LMS (I am using their 30 day free trial).  Same course in chamillo -> white screen and course won't play at all no matter what i do. No matter what output i choose to publish the course - same problem.

    It is a short test course with only 2 multichoice questions.

    Lilybiri
    Lilybiri
    Brainiac
    November 14, 2023

    Does the LMS support responsive projects?

    E
    estherau
    Known Participant
    November 14, 2023

    I just created a test course in  captiavte classic that was a responsive project.  it works find in chamilo LMS.

    sharonhuston23
    sharonhuston23
    Known Participant
    November 3, 2023

    I'm seeing the same thing in our home-grown LMS.  But for mine, if the user exits the lesson then goes back in, it plays fine.  I'm dreading taking this to our IT group.

    B
    Brian30161711d1wx
    New Participant
    October 16, 2023

    Do you mind me asking what LMS you are using? I am having this exact same issue with our LMS, HealthStream. 

    D
    DJDeej
    New Participant
    October 3, 2023

    I have the same issue except it is intermitent. It sometimes loads normally and other times just opens a blank white screen. This happens in our current LMS (Taleo), the LMS we are currently switching to (Workday), and SCORM Cloud. I've tested both SCORM 1.2 and SCORM 2004 3rd ed. using SCORM Cloud and received the same results as our LMS. I have the completion criteria set to Quiz is passed. When the course does not load, this is the error displayed in Chrome Dev Tools:
    Uncaught TypeError: Cannot read properties of undefined (reading 'CPProjInit')
    at main.chunk.js:1:1148493
    at Object.<anonymous> (main.chunk.js:1:1151364)
    at l (runtime~main.bundle.js:1:561)
    at Object.<anonymous> (main.chunk.js:1:1146732)
    at l (runtime~main.bundle.js:1:561)
    at Object.<anonymous> (main.chunk.js:1:105160)
    at l (runtime~main.bundle.js:1:561)
    at Module.<anonymous> (main.chunk.js:1:1145689)
    at l (runtime~main.bundle.js:1:561)
    at Object.<anonymous> (main.chunk.js:1:1145413)

    D
    DJDeej
    New Participant
    October 3, 2023

    I should also mention that this is happening for both of the courses I've published from new Captivate (12.0.0.2892). 

    Lilybiri
    Lilybiri
    Brainiac
    August 22, 2023

    Can you please give some more details?

    One question: did you set up Reporting under Quiz Preferences?

    A
    amritan81003566Author
    Participating Frequently
    August 22, 2023

    yes, I did setup Reporting under Quiz preferences and teh entire project has some content slides with Knowledge Check slides at the end.I published in SCORM 1.2 format and checked index.html, its showing up as a blank page. I also did try to upload into LMS and it did behave the same way.

    Lilybiri
    Lilybiri
    Brainiac
    August 22, 2023

    It is just guessing for me. Can you post a screenshot of the Reporting and Settings panels under Quiz Preferences?

    Can you check the output by uploading to SCORM Cloud. That is the ultimate test to check if the problem is due to the authoring tool or to the LMS.

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