Inspiring

Answered

Keeping Closed Captions On

Forum|Forum|8 years ago
December 20, 2017
13 replies
832 views

Hello all,

I had a quick question. I've been browsing the web trying to figure out the best way to accomplish this task. How would I go about ensuring that closed captions are displayed after they have been toggled on a previous slide? On my file now it seems that it turns off after the slide changes, which causes users to have to re-enable on each progression. Any advice would be appreciated.

captivate 9

This topic has been closed for replies.

Correct answer victoriak23188594

I found the problem. Who ever built the knowledge check slides built them on blank slides and modified them to function as knowledge check rather than just modifying the default True/False slide.

Thanks for your help!

V

victoriak23188594Author

Inspiring

Sorry it's not the actual play bar. They are actually smart shapes that are being used as buttons on the master slide.

Inside this file I just created a few blank slides with audio and captions, with a quiz in between. It seems to work normally now (the closed captions came back up after the quiz). It looks like there is just something strange going on with the buttons on the master slide.

I may try to just start re working all of the buttons until I notice the captions working tomorrow morning. Thank you for your help today.

V

victoriak23188594AuthorCorrect answer

Inspiring

I found the problem. Who ever built the knowledge check slides built them on blank slides and modified them to function as knowledge check rather than just modifying the default True/False slide.

Thanks for your help!

Lilybiri

Brainiac

Thx for reporting the cause of the problem. What a strange work flow!

On Dec 21, 2017 3:29 PM, "victoriak23188594" <forums_noreply@adobe.com>

V

victoriak23188594Author

Inspiring

Hi Lilybiri,

I think I may of found my problem. It looks like some how, some way, the buttons for the play bar were inserted into the master slide for my project. I have no idea how or why this happened, but I am going to re-create it off of my master slide and delete all of the excess. I'll close this out if this is the problem, I'm thinking it's got to be.

Lilybiri

Brainiac

That is not normal: the playbar is turned on with the Skin editor, never is on masster slides, it is part of the skin.

Are you perhaps talking about custom shape buttons, not about a normal playbar? That is perfectly possible of course, I have blogged about toggle buttons for several functions, that can replace the playbar. But that wouldn't explain the problem. I used to put the CC custom toggle button always on the master slide. The quiz slide use dedicated master slides. Which master slide has the custom buttons?

V

victoriak23188594Author

Inspiring

I've tested on another new file as well and couldn't figure out what was made different over here.

I did notice that this button appears to be on one of the master slides, when I went to add a new one on there to test it wouldn't allow it. Could this be the source of my problem? The button should be created on the slides themselves?

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victoriak23188594Author

Inspiring

Thanks for testing that out, I'm digging around in the file now trying to figure out what could be causing the issue.

V

victoriak23188594Author

Inspiring

Yeah, I'm ok with the cc going away for the knowledge check, it's the whole getting them back automatically if they've been previously triggered is what's eluding me.

The only work around I've found is to just add audio to those slides, perhaps a bit of background music or something. That way I can ensure they are on after it if they were triggered.

Lilybiri

Brainiac

I reproduced that situation and it doesn't disappear for me. I triggered CC with the playbar button on the first content slide. On the quiz slides, no audio and no CC. When I got to the last content slide, which had audio, CC reappeared automatically. I tested with Preview HTML5 in Browser.

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victoriak23188594Author

Inspiring

I think that they are technically knowledge check slides. In the course there are about 4 in a row before it continues onto the next segment. The knowledge check slides do not have any audio attached at this time.

Lilybiri

Brainiac

That doesn't matter, but having quiz or KC slides without audio will not turn off CC for the following slides to me. There must be another reason.

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victoriak23188594Author

Inspiring

Version 9.0.2.437

Lilybiri

Brainiac

I just tested in that version. I created a short project, content slide with audio, quiz slide without playbar, score slide (has playbar) and new content slide with audio. When I turned CC on for the first slide, it automatically remained on the 4th slide. Bit difficult when I cannot reproduce your problem. Do I miss something?

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victoriak23188594Author

Inspiring

Or after you have no need for the CC's do they automatically turn themselves off?