Linking a (published project) URL/File no longer opening as new tab (in LMS)

Question

Hi, I'm using Captivate 2017 and have many projects where they link to subprojects (using the 'open URL or file, and then putting the published project in the callees folder, and selecting 'new' - so it opens in a new tab). This has always worked perfectly and uploaded into our LMS perfectly. It does now not seem to work, we have recently changed our UI in prepration for the flash leaving, (amongst other reasons).

When the main project is launched from the LMS it opens as a popout window. When the sub-project opens from the main project, it opens back on the LMS tab, so that when you close the subproject it closes the entire LMS, rather than just that tab?

Suspect it may be an LMS setting... it works correctly when just launching locally (without the LMS). Just wondering if anyone else has encountered this problem.

thanks

RodWard · Accepted Answer

If you have not changed the way the links were set up just before this occurred then most likely this is due to some update on the LMS (as you suggest).  However, if you want a more definitive test as to where the issue lies, just upload the same ZIP SCORM to SCORM Cloud online LMS for testing.  You can get a free account for testing and upload SCORMs that are less than 100 megabytes in size to test.  If you see the same issue on SCORM Cloud then you will need to change something about how your links are configured in the content.  However, if SCORM Cloud shows the desired behaviour, then the issue is with your own LMS.  You may still find you need to make some changes to your content to accommodate the LMS, but at least you will know it was not your fault.

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