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jnifferg
jnifferg
Inspiring
May 27, 2016
Question

LMS Not Recording Multiple Attempts for Quiz

  • May 27, 2016
  • 3 replies
  • 5749 views

I am using Captivate 9, and publishing to Cornerstone LMS.

I have created a course with a quiz that allows multiple attempts. Publishing using SCORM 2004 to adhere to Cornerstone requirements.

During testing, I had one user fail the quiz, and then retake it and pass. However, the LMS only recorded a single attempt -- the second one.

I am wondering if this might be due to a Captivate setting -- I do not have it sending data after every slide. Does anyone know if that would make the difference?

Thank you

    3 replies

    MichaelStephens
    MichaelStephens
    Brainiac
    December 8, 2016

    This is a CSOD thing. Even though you can enable the ability to allow multiple attempts in Captivate, CSOD will only retain a single attempt. If the user starts a new attempt the data from previous attempt is purged and CSOD doesn't keep track of number of attempts either.

    NancyYou
    NancyYou
    Participating Frequently
    May 24, 2018

    I believe i have the same issue.  I created a quiz in Stroyline, allowing learner 2 attempts to pass the quiz.  I publish the quiz and upload to Captivateprime adobe.. if the learner does not pass, closes the window and goes back in, they can attempt to take it again. 

    Lilybiri
    Lilybiri
    Brainiac
    May 24, 2018

    The original question is about Cativate, not StoryLine.

    M
    mckenzk1
    New Participant
    December 1, 2016

    We have the same issue with Captivate 9 content in Saba Cloud.  Captivate 8, Captivate 7, Lectora, and Articulate Storyline 2 all work correctly with the same LMS settings;  they show all Launch attempts with correct score and status for each.  We have attempted to publish in SCROM 2004 and 1.2 in Captivate 9 but it produces the same issue. 

    Captivate experts - Are you able to provide a matrix that shows the Publishing differences between Captivate 8 and Captivate 9?  Some options have been changed between the versions so if there are differences in the SCORM settings that would help us understand the issue.

    Thank you,

    Keith

    Lilybiri
    Lilybiri
    Brainiac
    May 28, 2016

    No, that wouldn't make any difference. Can you check the setup in the LMS? Does it allow to record all the attempts? I don't know Cornerstone, but in other LMS's this has to be done in the LMS.

      jnifferg
      jniffergAuthor
      Inspiring
      June 2, 2016

      I don't see anywhere in Cornerstone to turn a setting on or off to record multiple attempts. There is a field on the SCORM reporting to capture attempts, so I know it is possible.

      How does Captivate define an "attempt?"  If a user fails the quiz, and then clicks the "Retry" button on the quiz reporting page, is that considered a second attempt, or still the first?

      Thank you,

      RodWard
      RodWard
      Community Expert
      April 23, 2020

      Hi Rod, we are having the same issues with our modules with Cornerstone. I definitely see that if they click the Retake Quiz button within the module and do it 100 times (showing those attempts within the module on the Results page) that it will only show 1 attempt in the LMS.

       

      However, it also shows it if they close the module on the Results page after failing and then relaunch it. (It goes back to the Results page because of bookmarking. So the learner will click Retake Quiz again.) We don't want to prevent learners from attempting the quiz 100 times but we do wish to track it. We're using Scorm 2004. I've uploaded my settings. Obviously, you can't say what settings to choose in the LMS, but if you have any ideas for "conceptually" how to make the LMS record the number of attempts, that would be great.

       

      My current thought is that for for Scorm 2004, there are two statuses: Completion and Success. For Completion Status, we don't always make our learners go to every slide, so slide view is out as a criterion. It doesn't really seem to allow you to do Completion + Pass = Certificate and record those separately. If you select Completion = attempting the quiz, it will still give you a certificate that you've completed the module, even if you failed the quiz. So, we chose Quiz is passed as a completion criteria as well as for success criteria. So, I'm wondering if the LMS thinks it's still the first attempt, no matter if the go out and back in because the module is still "In progress" and, therefore, it is still the first attempt. 

       

      Like Lucy, I really appreciate your willingness to provide help outside of Captivate. I don't actually see where to change the attempt limits in Cornerstone, not does their help file address it but I will keep looking. 
        


      If you want the LMS to record each and every attempt the learner makes on the quiz then you have to set the number of allowed attempts inside Captivate to 1 and force the learner to close and relaunch the module each and every time from the LMS.  You may not be able to set Infinite Attempts in the LMS but you should at least be able to set a number large enough that no learner is likely to exceed it (e.g. 99).  If every attempt on the quiz requires a relaunch of the module from the LMS then the LMS should be recording the module launches and telling you whether or not the learner passed the quiz on that attempt.

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