Inspiring

Question

LMS Not Recording Multiple Attempts for Quiz

Forum|Forum|9 years ago
May 27, 2016
3 replies
5749 views

I am using Captivate 9, and publishing to Cornerstone LMS.

I have created a course with a quiz that allows multiple attempts. Publishing using SCORM 2004 to adhere to Cornerstone requirements.

During testing, I had one user fail the quiz, and then retake it and pass. However, the LMS only recorded a single attempt -- the second one.

I am wondering if this might be due to a Captivate setting -- I do not have it sending data after every slide. Does anyone know if that would make the difference?

Thank you

MichaelStephens

Legend

This is a CSOD thing. Even though you can enable the ability to allow multiple attempts in Captivate, CSOD will only retain a single attempt. If the user starts a new attempt the data from previous attempt is purged and CSOD doesn't keep track of number of attempts either.

NancyYou

Participating Frequently

I believe i have the same issue. I created a quiz in Stroyline, allowing learner 2 attempts to pass the quiz. I publish the quiz and upload to Captivateprime adobe.. if the learner does not pass, closes the window and goes back in, they can attempt to take it again.

Lilybiri

Legend

The original question is about Cativate, not StoryLine.

M

mckenzk1

Participant

We have the same issue with Captivate 9 content in Saba Cloud. Captivate 8, Captivate 7, Lectora, and Articulate Storyline 2 all work correctly with the same LMS settings; they show all Launch attempts with correct score and status for each. We have attempted to publish in SCROM 2004 and 1.2 in Captivate 9 but it produces the same issue.

Captivate experts - Are you able to provide a matrix that shows the Publishing differences between Captivate 8 and Captivate 9? Some options have been changed between the versions so if there are differences in the SCORM settings that would help us understand the issue.

Thank you,

Keith

Lilybiri

Legend

No, that wouldn't make any difference. Can you check the setup in the LMS? Does it allow to record all the attempts? I don't know Cornerstone, but in other LMS's this has to be done in the LMS.

jniffergAuthor

Inspiring

I don't see anywhere in Cornerstone to turn a setting on or off to record multiple attempts. There is a field on the SCORM reporting to capture attempts, so I know it is possible.

How does Captivate define an "attempt?" If a user fails the quiz, and then clicks the "Retry" button on the quiz reporting page, is that considered a second attempt, or still the first?

Thank you,

RodWard

Community Expert

You need to remember that the Captivate content and the LMS are looking at things rather differently when it comes to "attempts".

The LMS is recording how many attempts the user made on the entire course, and it's usually counting the number of times they LAUNCH it.

By contrast, the Captivate content is counting how many attempts the user makes trying to pass the Quiz or complete a given module WITHIN A SINGLE LAUNCHED SESSION of that module. When the user relaunches the module the only way the content will know there has been any previous launch is if bookmarking is turned on so that it knows where the learner got up to.

So when your user is inside a Captivate module session, fails the quiz and his the Retake Quiz button, they register another attempt on the quiz. Let's say they succeed in passing the quiz on their third attempt and then exit the module. If all of that happened in the same user session then as far as the LMS is concerned, that was just ONE attempt on the entire module, and the LMS will be unaware it took the user three attempts to pass the quiz WITHIN the module.

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