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martijns38181365
martijns38181365
Participating Frequently
August 7, 2017
Answered

More than three smart shape buttons on master slide?

  • August 7, 2017
  • 1 reply
  • 1337 views

Hi all,

Hope someone can help me,

I would like to place 8 smartshape buttons on my master slide

Every button directs to another slide really simple..

works great, super easy!

but.. when I exceed the number of 3 'smartshape buttons' on the master slide,

when previewing, the whole project is blank until it reaches slide two.

I tried several simple blank projects but the problem keeps happening.

I can put multiple smart shapes on the master slide but as soon as I check more than 3 shapes as being a button

the preview shows a totally white screen, if I uncheck till there are only 3 'buttons' left , the preview is fine. 

Does anyone know a solution for this?

Many Thanks!

Greetings

Martijn

      This topic has been closed for replies.
      Correct answer kevinc13836104

      I asked the team to help you out, but would like that hotfix as well.


      Here's what Adobe sent us and I can confirm it works—our projects (both native to CP10 and converted from CP9) work again:

      1. Download the hotfix zip from the following location: https://www.dropbox.com/s/oqxqhlzecc5j5ap/hotfix2017.zip?dl=0
      1. Unzip the folder.
      2. Backup the following files (and folder) from the Captivate installation directory (C:\Program Files\Adobe\Adobe Captivate 2017 x64):
        1. CPPublic.dll
        2. CPPublish.dll
        3. CPHTMLPublish.dll
        4. sdk folder
      1. Copy the downloaded contents from the unzipped folder and replace them in the Adobe Captivate 2017 installation folder

          C:\Program Files\Adobe\Adobe Captivate 2017 x64.

      1. Reset the preferences by running the “CleanPreferencesWin.bat” file from “C:\Program Files\Adobe\Adobe Captivate 2017 x64\utils”
      2. Now, launch the Captivate 2017 release and verify the fix.

      Hope it helps others until Adobe officially rolls it out in an update.

      1 reply

      Lilybiri
      Lilybiri
      Brainiac
      August 7, 2017

      Which version do you use? Exact number please.

      martijns38181365
      martijns38181365Author
      Participating Frequently
      August 7, 2017

      hello Lieve,

      I am using captivate 2017 release

       10.0.0.192 

      Greetings 

      Martijn

      RodWard
      RodWard
      Community Expert
      February 20, 2018

      Hello, I've added your hotfix files and the buttons do show up and work now when I publish (HTML) though preview mode does not show any buttons whatsoever. When I try to preview the file I get the error: "Swf compilation failed..." though I am not even publishing to a swf. So what does that mean? I did troubleshoot that error to make sure I didnt have any wierd variable names in my actions or duplicate object names.

      Also, I had to have my buttons on the first master slide, I could not have them on the film strip 1st slide and timed for rest of project like I would normally do with a set of custom interface buttons that are used throughout an entire course.


      Only Smart Shape buttons can be added to Master Slides or timed on normal slides for Rest Of Project.  Are you sure these 'custom interface buttons' you mention are actually Smart Shape buttons and not one of the three other types of buttons Captivate offers?

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