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martijns38181365
martijns38181365
Participating Frequently
August 7, 2017
Answered

More than three smart shape buttons on master slide?

  • August 7, 2017
  • 1 reply
  • 1337 views

Hi all,

Hope someone can help me,

I would like to place 8 smartshape buttons on my master slide

Every button directs to another slide really simple..

works great, super easy!

but.. when I exceed the number of 3 'smartshape buttons' on the master slide,

when previewing, the whole project is blank until it reaches slide two.

I tried several simple blank projects but the problem keeps happening.

I can put multiple smart shapes on the master slide but as soon as I check more than 3 shapes as being a button

the preview shows a totally white screen, if I uncheck till there are only 3 'buttons' left , the preview is fine. 

Does anyone know a solution for this?

Many Thanks!

Greetings

Martijn

      This topic has been closed for replies.
      Correct answer kevinc13836104

      I asked the team to help you out, but would like that hotfix as well.


      Here's what Adobe sent us and I can confirm it works—our projects (both native to CP10 and converted from CP9) work again:

      1. Download the hotfix zip from the following location: https://www.dropbox.com/s/oqxqhlzecc5j5ap/hotfix2017.zip?dl=0
      1. Unzip the folder.
      2. Backup the following files (and folder) from the Captivate installation directory (C:\Program Files\Adobe\Adobe Captivate 2017 x64):
        1. CPPublic.dll
        2. CPPublish.dll
        3. CPHTMLPublish.dll
        4. sdk folder
      1. Copy the downloaded contents from the unzipped folder and replace them in the Adobe Captivate 2017 installation folder

          C:\Program Files\Adobe\Adobe Captivate 2017 x64.

      1. Reset the preferences by running the “CleanPreferencesWin.bat” file from “C:\Program Files\Adobe\Adobe Captivate 2017 x64\utils”
      2. Now, launch the Captivate 2017 release and verify the fix.

      Hope it helps others until Adobe officially rolls it out in an update.

      1 reply

      Lilybiri
      Lilybiri
      Brainiac
      August 7, 2017

      Which version do you use? Exact number please.

      martijns38181365
      martijns38181365Author
      Participating Frequently
      August 7, 2017

      hello Lieve,

      I am using captivate 2017 release

       10.0.0.192 

      Greetings 

      Martijn

      Lilybiri
      Lilybiri
      Brainiac
      August 7, 2017

      I want to test it: is this in a blank or a responsive project? If it is a responsive project, are the shape buttons in a fluid box on the master slide? Are you talking about the main master slide or a daughter master slide?

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