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A
altDuck
Known Participant
January 25, 2016
Question

Next buttons not working in Captivate 9

  • January 25, 2016
  • 2 replies
  • 2574 views

I have a lot users, particularly in chrome, tell me that the next buttons don't appear after they watch the video and thus, they can't move forward. What can I do to fix this? I have removed all the next buttons where I can to let it play through, but I do need one after the student watches the you tube video widget.

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    2 replies

    Lilybiri
    Lilybiri
    Brainiac
    January 26, 2016

    Post a screenshot of the timeline and the stage, please, with the button selected on the stage.

    A
    altDuckAuthor
    Known Participant
    January 26, 2016

    I am not sure what you mean by stage? The continue button is supposed to appear 4:10 into the video, but for a lot of my users, it never appears.

    RodWard
    RodWard
    Community Expert
    January 26, 2016

    Whereabouts on the slide IS the next button?

    If you have placed it on top of the video, and you are publishing to HTML5 then the video in some cases will still sit on top of the buttons.  That might explain why some users are not seeing the buttons.  Try moving the buttons outside the video area and see if they all can then see the buttons.

    A
    altDuckAuthor
    Known Participant
    January 26, 2016

    The continue button is supposed to appear 4:10 into the video, but for a lot of my users, it never appears. I am pretty new to captivate, so am wondering if I did something wrong in setting it up. I have it on normal state (rollover, down have been deleted so the button doesn't move).



    A
    altDuckAuthor
    Known Participant
    January 27, 2016

    What makes you think you can force the user to WATCH a video just because it's playing?  User's can be doing any number of things OTHER THAN watching your content.  I really believe all this obsession with forcing users to do anything against their will is quite futile.


    To add to my comment - even if I removed the next button, why is the project not continuing to go onto the next slide automatically since I have it set to "go to next slide" on exit? I did this in case the next button didn't work to provide another option. But doesn't seem like that happens.

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