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donnau43075982
donnau43075982
Known Participant
November 28, 2017
Question

Objects showing up on a slide from another slide

  • November 28, 2017
  • 2 replies
  • 372 views

I'm working on a project where the user clicks on a button and it takes them to another slide to watch a video.  They can then return to the original slide, click another button, and view another video.  There are three videos.  When the user returns to the original slide the first time, it works fine.  When the user clicks a second time and then returns to the original slide, the Slide video shows up in the background of the original slide.  Why would an object from a completely different slide show up in the background of another slide?  And why does it happen after the user clicks a second time?  I'm attaching screenshots.  #1 is the original slide and the arrows are where the user clicks to jump to the slides with the videos.  #2 is the slide visited with the video. #3 is the original slide that shows the video in the background.  

 

captivate_screen1 captivate_screen2 captivate_screen3

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    2 replies

    TLCMediaDesign
    TLCMediaDesign
    Inspiring
    November 28, 2017

    Got to be a bug of some kind. In published content, everything is redrawn in the same window. There is not an html page for each slide, there is one page that displays different HTML elements for each slide. So for some reason, the video is not being removed from the page.

    If you can't get rid of the issue, you should be able to remove that object with JS when entering the slide.

    You would need to use the console in the browser to get a reference to that object by clicking on the arrow icon in the left side of the console and then clicking on the object on the slide. Once ou have it's name execute the javascript:

    document.getElementById("element name").style.display="none";

    donnau43075982
    donnau43075982Author
    Known Participant
    November 28, 2017

    Not sure if this makes a difference in this thread, but this is showing up even before I publish.  It's in the Preview mode.  Since it's before publishing, is there something that can be done in Captivate?

    Lilybiri
    Lilybiri
    Brainiac
    November 28, 2017

    Just to clarify, this problem occurs after watching the second video.  The first time a video is watched, the image does not show up on the Intro slide.  I've tested clicking on the various videos (sometimes #3, then #2, or #1, then #3, etc.) and it always happens after the second video.  Each video is on its own slide, so when you say take out the video and insert it on the slide again, the slide does extend to the length of the video.  The Intro slide is where the problem occurs. Should I try taking out each of the videos and reinserting them onto their own slide?  


    It may be a bug, but I don't remember having seen this bug in previous questions.

    Is it a complicated project? I would try to copy/oaste to a new project in small bunches to see if the problem occurs again?

    Lilybiri
    Lilybiri
    Brainiac
    November 28, 2017

    How did you insert the video: ievent video or synchronized video?

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