Objects showing up on a slide from another slide

[donnau43075982]

I'm working on a project where the user clicks on a button and it takes them to another slide to watch a video.  They can then return to the original slide, click another button, and view another video.  There are three videos.  When the user returns to the original slide the first time, it works fine.  When the user clicks a second time and then returns to the original slide, the Slide video shows up in the background of the original slide.  Why would an object from a completely different slide show up in the background of another slide?  And why does it happen after the user clicks a second time?  I'm attaching screenshots.  #1 is the original slide and the arrows are where the user clicks to jump to the slides with the videos.  #2 is the slide visited with the video. #3 is the original slide that shows the video in the background.  

[Lilybiri]

How did you insert the video: ievent video or synchronized video?

[TLCMediaDesign]

Got to be a bug of some kind. In published content, everything is redrawn in the same window. There is not an html page for each slide, there is one page that displays different HTML elements for each slide. So for some reason, the video is not being removed from the page.

If you can't get rid of the issue, you should be able to remove that object with JS when entering the slide.

You would need to use the console in the browser to get a reference to that object by clicking on the arrow icon in the left side of the console and then clicking on the object on the slide. Once ou have it's name execute the javascript:

document.getElementById("element name").style.display="none";

[donnau43075982]

Not sure if this makes a difference in this thread, but this is showing up even before I publish.  It's in the Preview mode.  Since it's before publishing, is there something that can be done in Captivate?

[Lilybiri]

Which Preview method? Is it event video or synchronized video?

[donnau43075982]

The videos are mp4s that are embedded in the project.  I'm using the Preview/Project mode in Captivate.  But it also happens after I publish the course, too.  

[Lilybiri]

Event video or synchronized video?

[donnau43075982]

They are multi-slide synchronized videos.

[Lilybiri]

OK, can you check in that case if the slide duration is extended to the length of the video? Could you try to leave a small gap before and after the video timeline?

[donnau43075982]

I extended the slide to the length of the longest video and the image still appears in the background.  Maybe because they are multi-slide videos?  Is the second video still playing therefore showing up on the first slide?

[Lilybiri]

I was asking this because if the slide is not extended to the video duration, it will be spread over slides. Try to take out the video and insert it again, this time with the proper setting.

[donnau43075982]

Just to clarify, this problem occurs after watching the second video.  The first time a video is watched, the image does not show up on the Intro slide.  I've tested clicking on the various videos (sometimes #3, then #2, or #1, then #3, etc.) and it always happens after the second video.  Each video is on its own slide, so when you say take out the video and insert it on the slide again, the slide does extend to the length of the video.  The Intro slide is where the problem occurs. Should I try taking out each of the videos and reinserting them onto their own slide?  

[Lilybiri]

It may be a bug, but I don't remember having seen this bug in previous questions.

Is it a complicated project? I would try to copy/oaste to a new project in small bunches to see if the problem occurs again?

[donnau43075982]

It's not a complicated project so it wouldn't be a big deal to rebuild.  However, I observed this happening in another project I did which was built the same way; each slide has its own video and it happens after the second video.  So, I'm thinking it's something I'm doing.  I'll try playing around with it, though, and rebuild to see if anything changes.  If you think of anything else, please let me know.  Thanks for your help!