Practice question freezes the browser

Forum|Forum|4 years ago
May 4, 2021
2 replies
926 views

Hello,

I am revising one of my trainings, and I notice a strange problem. I have distributed 5 exercise questions during the training. On the last exercise question, the HTML5 preview seems to hang. Namely, when I submit the answer, the training freezes and the browser displays a message that the page is not responding. I am using MS Edge and Google Chrome as my browser, and the page stops responding on both. What can be the cause here?

It's only on the last practice question, but on the previous ones it always hangs for a brief moment, but then continues.

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Lilybiri

Braniac

Dane, you did delete embedded objects on the quiz slide, or maybe on the quizzing master slide.

Can you please avoid doing this, it may be the cause of your problems.

As for the delay: what are the actions for 'Success' and 'Last Attempt' (sorry, don't know the Geman terms) set to? If you kept the default 'Continue', try to drag the pausing point in the quiz slide closer to the end. It helps when posting screenshots to add the timeline panel in the screenshot.

About the embbedded objects (have no individual timeline) have a look at this blog, one in a sequence of multiple blogs about basics of Quizzes:

Captivate's Quizzes (2): Submit Process - eLearning (adobe.com)

D

Dane V.Author

Known Participant

I cant remember that i deleted something on this slide. This are the settings.

And here is the timeline

If I drag the pausing point further to the end, it doesn't seem to help.

RodWard

Braniac

Can you show me a screenshot of the slide as it appears on the Edit window? There are two specific captions that can cause issues if they are replaced on quiz slides. One is called the Question Title and the other is the Question Text caption.

If I can see the slide itself I might be able to tell if both captions are still there. They are usually near the top of the slide. The Question Title caption is the one that identifies what type of quiz question it is (e.g Multiple Choice). The Question Text caption is the one where you enter the quiz question the user must answer.