preview won't show in browser

Forum|Forum|10 years ago
May 12, 2015
3 replies
1419 views

I have just started in Captivate 8 and the preview of a responsive project won't show in my browser. I get a 404 message. Blank project for non-responsive works. Any ideas?

This topic has been closed for replies.

K

Kathrynxyzzy

Known Participant

I have discovered that you MUST have default browser set or the preview for responsive design doesn't work. Choosing a default browser in system settings fix this problem for us.

HimanshuSatija

Adobe Employee

Hello ,

Welcome to Adobe Forums !

Please make sure that your Captivate is updated , Go to Help > About Adobe Captivate , It should be 8.01.242 .

Also check if you have any special character or spaces in the computer username .

Try creating a new user account and see if you are able to reproduce the issue on that as well.

Create a user account - Windows Help

Regards

Himanshu

S

sarahp69010517Author

New Participant

:Thank you. I talked to Adobe Chat and apparently it works for the non-responsive design but not responsive and it is an issue with my localhost that I need to talk to my IT department about. Thanks!