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Inspiring
September 8, 2016
Question

Previous slide showing when fading

  • September 8, 2016
  • 1 reply
  • 272 views

Hi there.

I'm having an issue with Captivate 7. Whenever any slide with a YouTube widget fades into the next slide, it shows a previous slide before fading. Here's an example to illustrate what I mean:

Slide 1 is fading into slide 2. Slide 2 has a YouTube widget. When it fades into slide 3, it shows slide 1 again before fading.

This only happens with slides that have the YouTube widget. Any ideas of how to fix this?

I did find a similar question that was posted a few years ago, but the answers didn't resolve the issue.

Thanks.

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    1 reply

    RodWard
    Braniac
    September 8, 2016

    Does it only do this with the Fade transition?  Have you tried the Wipe transition?

    cowmareAuthor
    Inspiring
    September 8, 2016

    Hi Rod.

    Yeah it also does it with the wipe transition.

    RodWard
    Braniac
    September 8, 2016

    Then report it to Adobe as a bug if you want.  But I can pretty much guarantee they're NOT going to do anything now about version 7.

    I suggest you download version 9 trial version and see if the same issue exists there. If not, then you know what you have to do.

    (Updating your version of Captivate would be a good idea anyway.)