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R
robk74860228
New Participant
March 3, 2016
Question

Problem with GIF's in Captivate 9

  • March 3, 2016
  • 1 reply
  • 372 views

Using GIF's in Captivate 9, the animation gets pixelated. The moving parts of the GIF turn into white pixels. Any idea on how to solve this?

Example 1

Example 2:

So, this is what happens. Can this be solved? I tried other GIF's but they all have the same problem. When the loop restarts, the pixels are gone. They only appear when the GIF progresses.

Thanks in advance!

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    1 reply

    Lilybiri
    Lilybiri
    Brainiac
    March 4, 2016

    Hmmm, not sure this is due to Captivate? I would never think about using GIF for a photo, because of its limitation to 256 colors. Is the animated GIF playing with sufficient quality in a browser without inserting it into Captivate?

    R
    robk74860228Author
    New Participant
    March 4, 2016

    Yes, I've tried it with several GIF's and the outcome is always the same. Be it low or high quality GIF's. They play as they should in Chrome, FF and IE.

    Lilybiri
    Lilybiri
    Brainiac
    March 4, 2016

    There is no 'high-quality' GIF, you can only reduce the number of colors, but 256 is IMO much too low for real photos. I will only use (animated) GIF's for cartoon-like images. Of course, if you are satisfied with them, that is your choice. I would replace this by a HTML animation.

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