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parichayak29705090
Known Participant
February 18, 2019
Question

Publish as video in Captivate 9 lagging

  • February 18, 2019
  • 1 reply
  • 1147 views

Hello Team,

I will be starting to work on a project where I have to create short mini videos which would have small .mp4 videos for the starting and ending slide with course title and version details and would have .cpvc slides (simulation videos to show step by step process) in between.

I started with the template today and published it as video in captivate with the below setting:

The video after being published lags when the first mp4 loads for the background of the title screen and also the color changes (becomes lighter). Can we tweak these settings?

Thanks,

Parichaya

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    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    February 18, 2019

    Why do you need to use an MP4 video for opening and ending titles? 

    It's generally NOT a good idea to use something like an MP4 on the very first slide of a project. It's generally NOT a good idea to use something like an MP4 on the very first slide of a project.

    I hope that when you mentioned you started this from a "template" that you were not referring to a CPTL file but rather a CPTX file being used as a template. CPTL files have been known to have major issues, so we generally recommend NOT using them to start projects.

      P
      parichayak29705090Author
      Known Participant
      February 18, 2019

      Thanks a lot for quick response.  Its the client need to have the company video in the background with the logo and their slogan. Yes I am working on .cptx file. Do we have any settings to remove the lagging? It works great in preview but I don't know why it starts lagging in the published format.

      RodWard
      Community Expert
      RodWardCommunity Expert
      Community Expert
      February 18, 2019

      I think you will find that the issue with the lagging is due to having an MP4 inside another MP4.  Have you checked whether or not the frame rates of the video you are adding is the same as the frame rate your Captivate project is set to?

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