Known Participant

Question

Quality of publish projects

Forum|Forum|7 years ago
December 18, 2018
2 replies
2078 views

Hello!

I have a problem that never happened before with me regarding captivate. I start a project from a power point presentation and added some interactive processes. However, when I publish it, the quality of image is not good. It is blurred and almost painful to read the text. I have already selected high quality in publish settings, but this didn't seem to change the final quality.

Does anybody has an idea of what can I do? This is a very important project to me, and I am afraid for this bad quality.

Thanks in advance!

This topic has been closed for replies.

M

msta74251897

Participant

Hi there,

I've just started a trial on Captivate & have exactly the same issue - everything is blurry.

I spoke with the Adobe CS rep today who had a look at my laptop... he adjusted all the settings, but still no/little improvement.

It wasn't until he adjusted the display settings on my desktop (from 150% to 100%) that it was much improved (but still not incredibly sharp). I have a new small (13") laptop & I can't work at 100% as everything is tiny. HP has 150% as my recommended setting because of this. So, unless I'm working at home & can connect to a large screen, I can't use Captivate.

I'm deciding between Captivate & Articulate right now... will check Articulate as this issue is a game changer for me.

I wish you luck with it!

M

F

funny_fashion5CFA

Participating Frequently

As mentioned to RodWard, Thank you for your replies on this issue. They have helped but do not address a fundamental issue that quality of output from Adobe Captivate is complex and remains below par even after those technical difficulties have been surmounted. I am also having similar issues regarding poor quality after publishing in Adobe Captivate and have followed your kind advice rigorously. Please let me mention from the outset that I am certainly not a perfectionist. I do not wish to digress in any way but your criticsm of the previous user in this way really is not helpful. The issue is the limitation of Adobe Captivate in that it cannot produce quality output. The user has reasonable expectations that Adobe Captivate should be able to publish in a reasonable and non-blurry way and it does not. The blurriness may once have been acceptable but is not any longer. I am genuinely disappointed that having purchased Adobe Captivate that the quality of output is this poor and this is after spending days trying to fix a variety of Adobe Catpivate issues and also to try and improve the publishing quality. I need to find an alternative. Regards

RodWard

Community Expert

Can you please show screenshots of the issue you are seeing?

Was the size of the PPT stage at all similar to the size of the Captivate stage area? What I am asking is, are you scaling the size of the project up or down? That can often degrade the crispness of images and text.

Either way, if you spend much time on this forum you will hear many people say that using PowerPoint to start any project in Captivate is not a good idea.

E

ericaverzaAuthor

Known Participant

Hi, I have an extensive project, in which I need to add interactive buttons. If I start directly from Captivate it will take really long to do it, since I also do not know how to edit everything as in power point. I am not sure about the size. In pptx, I see that it is 220 ppi. In captivate, the size is 1280 x 720. Below you can see the quality of the image. In this case it is even ok, but there are some parts where you almost can't read it at all. But even if it was only like the images below, I would be already unsatisfied, since it does not look professional.

Do you know what can I do?

RodWard

Community Expert

In the image below, the left side is the .pdf file and the right one is the index.html. The pdf is slightly better than the html, but still has some blur. The project has the size of 1280 x 720 and the font is Arial.

How are you displaying this text in Captivate? Did you take a screenshot of the PDF and then insert it as a graphic? Are you displaying the PDF as a web object?

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