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Known Participant
December 18, 2018
Question

Quality of publish projects

  • December 18, 2018
  • 2 replies
  • 2078 views

Hello!

I have a problem that never happened before with me regarding captivate. I start a project from a power point presentation and added some interactive processes. However, when I publish it, the quality of image is not good. It is blurred and almost painful to read the text. I have already selected high quality in publish settings, but this didn't seem to change the final quality.

Does anybody has an idea of what can I do? This is a very important project to me, and I am afraid for this bad quality.

Thanks in advance!

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2 replies

Participant
January 18, 2019

Hi there,

I've just started a trial on Captivate & have exactly the same issue - everything is blurry.

I spoke with the Adobe CS rep today who had a look at my laptop... he adjusted all the settings, but still no/little improvement.

It wasn't until he adjusted the display settings on my desktop (from 150% to 100%) that it was much improved (but still not incredibly sharp). I have a new small (13") laptop & I can't work at 100% as everything is tiny. HP has 150% as my recommended setting because of this. So, unless I'm working at home & can connect to a large screen, I can't use Captivate.

I'm deciding between Captivate & Articulate right now... will check Articulate as this issue is a game changer for me.

I wish you luck with it!

M

Participating Frequently
October 5, 2019

Again, following on with this thread, I was also having issues not only with blurriness of output in publishing with Adobe Captivate but also that it would not produce SCORM compliant output i.e. the imsmanifest.xml file was missing from the zip file.

I just published using Articulate and was able to publish immediately without any difficulties at all!

RodWard, this is what using an application should be like. We are paid to produce courses and training. We do not have time and skills to have to delve into technical detail again and again and again to try and get something to work that should work easily and transparently.

I am absolutely appalled that I have spent so much money and spent so long in trying to get Adobe Captivate working even on the basics. I have only just created a trial in Articulate and used it for the first time, 30-60 minutes ago and I have already published and imported into Moodle.

Adobe needs to stop pretending that they have an application fit-for-purpose with Adobe Captivate.

Regards

RodWard
Community Expert
Community Expert
October 6, 2019

Thank you. Lol! That is funny since no quiz had been created at all.

It was a simple vanilla 15 slide presentation that was published without any intervention in Articulate.

I promise to do some soul-searching as to what else it could be other than the software.


Unfortunately you are displaying the fact that you do NOT really understand some basics of SCORM output. It does NOT require the project contain a quiz in order to be valid. Many courses that are delivered from an LMS are more informational than assessment-oriented. The learner is awarded completion based on other criteria. But either way, in order for the output to be published from Captivate as a valid SCORM package you must correctly configure the SCORM settings. Captivate has many more options in this area than Storyline does. You need a slightly better understanding of what you are doing when you use this tool, just as you would need to have much better skills as a driver if you happened to strap yourself into a powerful rally car than you would when heading down to the story in your family sedan. Dig a little deeper in your soul searching. The answer IS there.
RodWard
Community Expert
Community Expert
December 18, 2018

Can you please show screenshots of the issue you are seeing?

Was the size of the PPT stage at all similar to the size of the Captivate stage area?  What I am asking is, are you scaling the size of the project up or down?  That can often degrade the crispness of images and text.

Either way, if you spend much time on this forum you will hear many people say that using PowerPoint to start any project in Captivate is not a good idea.

Known Participant
December 18, 2018

Hi, I have an extensive project, in which I need to add interactive buttons. If I start directly from Captivate it will take really long to do it, since I also do not know how to edit everything as in power point. I am not sure about the size. In pptx, I see that it is 220 ppi. In captivate, the size is 1280 x 720. Below you can see the quality of the image. In this case it is even ok, but there are some parts where you almost can't read it at all. But even if it was only like the images below, I would be already unsatisfied, since it does not look professional.

Do you know what can I do?

RodWard
Community Expert
Community Expert
December 18, 2018

220 ppi in the PPT file means 220 pixels per inch.  So you would need to multiply the size of your PPT screen in inches by 220 to get the total size in pixels.  But this is not all that helpful.

PowerPoint typically uses these types of print-based measurements when what you really need to know is exactly how big the final screen size will be in pixels.  That's what Captivate is telling you when it says that the stage area is 1280 pixels wide by 720 pixels high.

But that's not all.  You need to remember that most computer screens are NOT running a resolution as high as 220 pixels per inch but are usually 96 dpi (or even something like 72 dpi).

So this is why your PPT project IS being rescaled when it is brought in to Captivate and that is causing the degradation of the images and text.  PowerPoint still hasn't migrated completely over to the increasingly digital world we work with in e-learning.  This is why it's always going to cause issues when you start your Captivate projects in PowerPoint.

I suggest you go back, do some math, and then change your PowerPoint project settings so that the final size will match better with the final required size of your Captivate project.  It would require adjusting a lot of the objects on the PPT stage before you would be able to bring it into Captivate again.  But by the time you did all of that, you probably could have build the same slides from scratch in Captivate and avoided all this hassle.