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Sissou21
Known Participant
May 15, 2018
Question

"Send email" action not working with Chrome

  • May 15, 2018
  • 3 replies
  • 964 views

Dear community, In a text box, I’ve added a ‘send email’ hyperlink. It works perfectly in IE but not in Chrome. Have you experienced this pb already? Thanks! Céline

    This topic has been closed for replies.

    3 replies

    Paul Wilson CTDP
    Paul Wilson CTDP
    Community Expert
    May 17, 2018

    You are correct. This no longer functions and I would agree with Lieve that this is related to the security updates in Chrome. I would not expect this to get corrected since the issue is on Chrome's side and not Adobe.

    Paul Wilson, CTDP
    Eric Dumas
    Eric Dumas
    Community Expert
    May 17, 2018

    Is there a scripting workaround?

    S
    Sissou21Author
    Known Participant
    May 17, 2018

    Yes, that would be interesting to get a script.

    And unfortunately, I cannot recommend my learners to use another browser as CHrome seems to be the only one enabling the video fullscreen function.

    Thanks!!

    Lilybiri
    Lilybiri
    Brainiac
    May 16, 2018

    Mos recent version of Chrome has built in a lot of limitations (like AutoPlay) without any warning. Probably the easiest way is to recommend to use another browser.

    Eric Dumas
    Eric Dumas
    Community Expert
    May 16, 2018

    Hi,

    can you confirm the version of Captivate, OS and browsers?

    Can you add a screenshot that shows the method you used to add the email link?

    This would help us guide you more efficiently

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