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Participating Frequently
October 20, 2009
Question

Retrieve serial number from Captivate 4?

  • October 20, 2009
  • 1 reply
  • 2966 views

Hi all - I need to transfer my copy of Captivate 4 from my PC to a different one in my organisation but I don't know the serial number associated with it, I didn't keep the email I was sent at the time with this.

Is there any way of retrieving this serial number from Captivate?

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    1 reply

    Participating Frequently
    October 20, 2009

    I don't know about from Captivate, but I'm able to get my serial number from the Adobe web site.  I logged in, went to Customer Service, then View Product Registration.

    I hope this helps.

    moloko5Author
    Participating Frequently
    October 21, 2009

    thanks that's a good tip but unfortunately I didn't register the product when I installed it - I was only intending to use it for a short time before uninstalling it passing it on to someone else in my company who does the main load of Captivate work.