Sending quiz results captivate 9

Report · Jun 15, 2016

Hello,

We are having issues sending a sign-off to the LMS using captivate 9. Quizes from captivate 5.5 work ok with AICC but not with captivate 9. When the quiz is finished, the popup box is closed as normal however the LMS never detects that it is finished and just hangs. I have no idea how to begin troubleshooting this. Nothing is popped up upon completion. The working quiz was compiled in captivate 9. The two structures are as follows:

Report · Jun 15, 2016

Test the content first in SCORM Cloud to see if the issue is likely to be Captivate's AICC output or something related to your LMS.

There was a complete change to Captivate's LMS integration code with Captivate 6. So everything under the hood is different now.

Report · Jun 15, 2016

Ok I ran through the SCORM Cloud and it seems to be working.

Here is a debug from signoff:

[14:25:49.711] Trying to create XMLHttpRequest in JavaScript1.5

[14:25:49.712] Creating object

[14:25:49.952] Control Initialize

+ [14:25:49.953] Initializing Possible Navigation Requests

[14:25:49.959] **************************************

[14:25:49.959] Deliverying Activity - Adobe Captivate (A2)

[14:25:49.959] **************************************

[14:25:49.959] Control DeliverActivity - Adobe Captivate (A2)

+ [14:25:49.961] Control Update Display

+ [14:25:49.964] Control Evaluate Possible Navigation Requests

+ [14:25:49.966] Control Update Display

+ [14:26:01.146] In ScoHasTerminatedSoUnload

[14:26:01.466] Control ScoUnloaded called by undefined

[14:26:01.466] Control ClearPendingNavigationRequest

And here is SCORM registration state:

Adobe Captivate

Satisfied: unknown
Completed: unknown
Progress Status: false
Attempts: 0
Suspended: false
Activity Objective #1
- Id:
- Measure Status: false
- Normalized Measure: unknown
- Progress Measure: false
- Satisfied Status: false
Runtime Data
- cmi.completion_status: unknown
- cmi.credit: Credit
- cmi.entry: AbInitio
- cmi.exit: Unknown
- cmi.learner_preference
  - cmi.learner_preference.audio_level: 1
  - cmi.learner_preference.language:
  - cmi.learner_preference.delivery_speed: 1
  - cmi.learner_preference.audio_captioning: 0
- cmi.location:
- cmi.mode: Normal
- cmi.progress_measure:
- cmi.score_scaled:
- cmi.score_raw:
- cmi.score_min:
- cmi.score_max:
- cmi.total_time: 0000:00:00
- Total Time Tracked by SCORM Engine: 0000:00:00
- cmi.success_status: Unknown
- cmi.suspend_data:
- Static Data
  - cmi.completion_threshold:
  - cmi.launch_data:
  - cmi.learner_id: --------
  - cmi.learner_name: Ryan
  - cmi.max_time_allowed:
  - cmi.scaled_passing_score:
  - cmi.time_limit_action: Undefined

Report · Jun 15, 2016

Here is from a working quiz:

[14:42:24.478] Trying to create XMLHttpRequest in JavaScript1.5

[14:42:24.479] Creating object

[14:42:24.749] Control Initialize

+ [14:42:24.750] Initializing Possible Navigation Requests

[14:42:24.759] **************************************

[14:42:24.759] Deliverying Activity - (A2)

[14:42:24.759] **************************************

[14:42:24.759] Control DeliverActivity - (A2)

+ [14:42:24.762] Control Update Display

+ [14:42:24.765] Control Evaluate Possible Navigation Requests

+ [14:42:24.767] Control Update Display

+ [14:43:25.883] In ScoHasTerminatedSoUnload

[14:43:26.206] Control ScoUnloaded called by undefined

[14:43:26.206] Control ClearPendingNavigationRequest