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A
Anonymous
July 9, 2015
Answered

Server Support for Shockwave Files

  • July 9, 2015
  • 4 replies
  • 664 views

OK, I have finally completed my Adobe Captivate project and am now attempting to upload it to a server so I can view and fine tune the finished product.  But I'm running into a major issue.  My web hosting company is saying they don't support Shockwave files.  I upload the required files but just get a blank page.  SWF is the only format that allows interactivity right?  Anybody have ideas on how I can jump over this last hurdle and make my project go live?  Thanks!

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Correct answer Erik Lord

I agree with trying the overall HTML approach as a solution first.

However, technically 'SWF' files are not the same as 'Shockwave' files in all cases.

There are two Adobe players - the Flash Player and the Shockwave Player.

Flash Player, of course, plays content published from Flash.

Shockwave Player plays content published from Director.

They do both, however, have their roots in Macromedia's 'Shockwave' technology and SWF indeed stands for 'Shockwave Flash'...

I bring this up just in case your hosting provider, for some reason or other, isn't aware of the difference and has a policy against supporting content produced with *Director* but not a policy against host *Flash* content.

Probably unlikely, but I would be curious to know why they wouldn't allow their server to deliver SWF content to their customer's users; seems a bit...draconian.

So just in case the HTML publishing doesn't work out for you, maybe you can clarify the 'no Shockwave support' response from your host (or find a less restrictive host )

4 replies

G
GreenTeamTek
Inspiring
July 16, 2015

I tried downloading FileZilla once and it had a TON of malware attached to it. I use FireFTP instead now.

A
Anonymous
July 14, 2015

Thanks everybody for all your advice!  So I did go the HTML5 route and uploaded the appropriate folder containing the files to my server.  Now my big question is which file should be the landing page for this project?  I'm not sure what file I should be linking to from my site to open the project.  Thanks for any info. you may have

Lilybiri
Lilybiri
Brainiac
July 14, 2015

For HTML5 it is the index.htm file that should be launched.

    A
    Anonymous
    July 14, 2015

    Thanks, that's what I thought. For some reason it's not working so I have to consult with my hosting service.  I wish it were easier to work with Adobe Captivate.  I find that it's a powerful program but in many ways could be more user friendly.  Thanks goodness for all your help on this forum.  Without you all I'd be stuck!

    Erik Lord
    Erik LordCorrect answer
    Inspiring
    July 11, 2015

    I agree with trying the overall HTML approach as a solution first.

    However, technically 'SWF' files are not the same as 'Shockwave' files in all cases.

    There are two Adobe players - the Flash Player and the Shockwave Player.

    Flash Player, of course, plays content published from Flash.

    Shockwave Player plays content published from Director.

    They do both, however, have their roots in Macromedia's 'Shockwave' technology and SWF indeed stands for 'Shockwave Flash'...

    I bring this up just in case your hosting provider, for some reason or other, isn't aware of the difference and has a policy against supporting content produced with *Director* but not a policy against host *Flash* content.

    Probably unlikely, but I would be curious to know why they wouldn't allow their server to deliver SWF content to their customer's users; seems a bit...draconian.

    So just in case the HTML publishing doesn't work out for you, maybe you can clarify the 'no Shockwave support' response from your host (or find a less restrictive host )

    Lilybiri
    Lilybiri
    Brainiac
    July 9, 2015

    Why don't you publish to HTML5? Where did you hear that only SWF allows interactivity? That is totally wrong.

    What is not allowing interactivity is publishing to a video format.

      A
      Anonymous
      July 9, 2015

      OK thanks, I will try this out.  What are the real benefits of publishing as an swf file instead of HTML5 then?

      Lilybiri
      Lilybiri
      Brainiac
      July 9, 2015

      Both have advantages and disadvantages. SWF is standardized, will look the same in any browser, will have all features of Captivate but...is not supported on mobile devices.

      HTML5 is not yet standardized in this sense that not each browser supports it in the same way. Not all features of Captivate are supported for HTML5 output, look at Project, HTML5 tracker. But it should be possible (within the browser limitations) to play on any device.

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