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Participating Frequently
January 20, 2021
Question

Several bugs around Shape Editing Tools in Property Panel

  • January 20, 2021
  • 1 reply
  • 387 views

Hi All,

in the Adobe 2019 release I am experiencing several bugs in the property panel.

- sometimes the 'character' option does not show up for existing shapes with text. Here, the workaround that works for me is to add a new shape, write text into it, and then the option will re-occur.

- now also the 'color' option for shapes disappeared. I did not find a solution for this one.

 

It seems that there are some bugs or conflicts in the property panel. It's quite bothersome to produce content while spending time on trying to find solutions for software issues. Does anybody know a fix for this, or is this being addressed by Adobe?

Best

Martin

 

 

 

This topic has been closed for replies.

1 reply

Lilybiri
Brainiac
January 20, 2021

Complaining twice is only frustrating for those who want to offer help.

You didn't mention that you are on a Mac, nor which exact version you use. Lucky for me you mentioned the OS in the other complaint.

Sorry, but as a Win user, I feel incompetent to help. Crossing my fingers that a helpful Mac user will pop in.

Participating Frequently
January 20, 2021

Thank you for your replay and  I understand what you mean, and it isn't my intention to have people look at the same issue twice.

But please consider that the other thread I posted in is initially from 2014. From the content there it appears as if this is an error that keeps many people from working with the software efficiently and that persisted along several versions of the software and also across different OS systems.

 

- My intention in the old post was to clarify why this is not an inidividual issue.

- In this post, my intention is to show that there is a pattern of related errors, hopefully helping people find a full solution instead of having to work on finding workarounds as it seems to have been the case since 2014.

 

Thanks for the hint with the OS, I will edit the post to clarify.

RodWard
Community Expert
January 20, 2021

This is more of an intermittent rather than a common issue.  If it happened every time someone accessed the property panel then the deluge of complaints would have seen it addressed.

 

In many cases similar issues like this one turn out to be something a simple as the user not having cleaned out the Project Cache file on a regular basis, or that they have neglected to keep up to date with the latest released patches.

 

So in your case, how long is it since you cleaned the cache?

Is your Cp version completely up to date?

Have you tried resetting your Preferences?