Slide Video wont load on Slide

Forum|Forum|4 years ago
August 26, 2021
2 replies
360 views

Hi there,

i have problems with using the slide Video function. I can import the Video with no problem but when i try to drag and drop it on my slide it wont load. It stucks basicly on %50. I have H264 mp4, which i exported directly from Premiere. Could you help me? Becouse i realy want to use the video interactivity features of captivate.

Thx a lot

This topic has been closed for replies.

Paul Wilson CTDP

Community Expert

I've run into what seems to be the same issue. If you press the cancel button your slide video should still be there. It seems to be a bug in Captivate's latest release. I've submitted a report to Adobe and I suggest you do so as well. The good news is that it only effects the initial playback of your video while editing your Captivate project.

Paul Wilson, CTDP

S

SancaksAuthor

Known Participant

Hi Mr. Wilson,

i know it has been i while after mine post. But recently i encountered this problem again. Sadly not every time is Video there, after i press the Cancel button. When i export the project or make a HTML preview, you are right, the Video is everytime there. But while i am working on the timeline i can not see or manipulate the Video. Which is actualy a fundamental problem for my work.

I had this problem by a file which i exported as MP4 by Captivate itself. I needed to import the MP4 in another Captivate Project of mine back (i am doing this for the sake of accesibility - Captivate 2019 does not submit Aria-Labels for interactive Objekts, but this is another issue) but it loaded up to 50% and although i cancelled, i could not work with the Video. But like i sad before it can be previewed as HTML and also exported.

Is there any now foundings, that u can suggest on this matter of subject?

Sancak