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engr96020827
Known Participant
November 13, 2020
Answered

Sounds doesn't work clearly when upload course in scorm cloud

  • November 13, 2020
  • 1 reply
  • 732 views

Hi gyus ,
When I upload my course, the end of the sound clip disappeared it needs a specific format or what the error here.
Thanks

    This topic has been closed for replies.
    Correct answer Lilybiri

    Sound is object audio ,captivate version 11.5.1.499


    Please update to 11.5.5.553. Use Help, Updates.

    Try to add some noise to the start and end of the audio clip (not silence, just background noise). All audio clips need to be loaded On Enter for the slide where they are used. Object audio needs to start playing when the object appears, and stops when the object disappears. If you have a lot of audio on a slide, the time for uploading may cause some slight synchronisation problems, hence the recommendation to make the audio slightly longer.

    1 reply

    Lilybiri
    Lilybiri
    Brainiac
    November 13, 2020

    Please offer more details: which exact version are you using (Help, About Captivate shows the full version number) on which OS? Did you upload to a webserver or a LMS? 

    You talk about audio, but not which type of audio: slide audio, object audio or audio triggered by 'Play Audio' command?

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      engr96020827Author
      Known Participant
      November 13, 2020

      I upload to scorm cloud , os windows and the cours or project it contains vedio demo with sound clips adds inside it
      and recorded by adobe captivate 2019

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      engr96020827Author
      Known Participant
      November 15, 2020

      Please, answer the questions. I asked for the full version number as you can find under Help, About Captivate. There are 6 releases under CP2019.

      Which type of audio? It doesn't matter how you created the audio clips, but need to know if it is slide audio, object audio or audio started with 'Play Audio'.


      Sound is object audio ,captivate version 11.5.1.499

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