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brynnw64403013
brynnw64403013
Participating Frequently
February 8, 2016
Question

Text submission boxes requiring double-click to move to next slide

  • February 8, 2016
  • 1 reply
  • 471 views

I'm using Captivate 9. This is not an issue when previewing the video, but once it's uploaded to the LMS, the Submit button that goes with text submission boxes requires a double-click to move to the next slide. Only an issue in IE and only with the text submission Submit, not any other click boxes. Has anyone encountered this?

This topic has been closed for replies.

1 reply

Lilybiri
Lilybiri
Legend
February 9, 2016

Can you post a screenshot of the timeline? I suppose you are talking about the Submit button of a Text Entry Box? We have to check the pausing points that you have on the slide, that is why I'm asking to see the timeline.

Sent from my iPad

brynnw64403013
brynnw64403013Author
Participating Frequently
February 9, 2016

I was wondering if it was a pausing issue. I've tried changing the pause to be at the end of the slide and that doesn't seem to make a difference. Another note: Adobe Support said it was an issue with my LMS, because it ran fine in their SCORM Cloud. But I'm hoping there is some kind of workaround.

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
February 9, 2016

It's validated and on success it's supposed to move to the next slide. I already tested in Adobe's SCORM Cloud sandbox using IE, which is the browser that's being problematic. I need it to work in all browsers so our clients can use what they have. It's fine in IE in the cloud, but we don't use the cloud, unfortunately. I've opened a support ticket with our LMS but meanwhile I'm hoping there is a workaround or some setting that I'm not aware of that could fix the issue from my end.


Just to test something...deselect the option for Failure caption and the one for Pause for Success and Failure captions, then republish and upload to the LMS.

Does it then seem to take two clicks or does it now work without a delay?

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