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brynnw64403013
brynnw64403013
Participating Frequently
February 8, 2016
Question

Text submission boxes requiring double-click to move to next slide

  • February 8, 2016
  • 1 reply
  • 470 views

I'm using Captivate 9. This is not an issue when previewing the video, but once it's uploaded to the LMS, the Submit button that goes with text submission boxes requires a double-click to move to the next slide. Only an issue in IE and only with the text submission Submit, not any other click boxes. Has anyone encountered this?

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1 reply

Lilybiri
Lilybiri
Legend
February 9, 2016

Can you post a screenshot of the timeline? I suppose you are talking about the Submit button of a Text Entry Box? We have to check the pausing points that you have on the slide, that is why I'm asking to see the timeline.

Sent from my iPad

brynnw64403013
brynnw64403013Author
Participating Frequently
February 9, 2016

I was wondering if it was a pausing issue. I've tried changing the pause to be at the end of the slide and that doesn't seem to make a difference. Another note: Adobe Support said it was an issue with my LMS, because it ran fine in their SCORM Cloud. But I'm hoping there is some kind of workaround.

brynnw64403013
brynnw64403013Author
Participating Frequently
February 9, 2016

Did you try to reproduce this issue in a new, blank project? I start to wonder if the project is corrupted?


I have seven projects with this same issue in all of them, but I will try that.

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