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Just want to start by saying I do not create the elearnings. we have vendors do them, I just make tweaks when needed. I have a captivate file that is published as scorm 1.2. when uploaded to our new LMS it comes back with "error on line 12 at column 20: StartTag: invalid element name ". this is an older elearning that we had created in 2015. Not sure if that has anything to do with it.
As a secondary problem when I tried to preview the file in the SCORM cloud it comes back with check your internet connection error message.
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Was it SWF or HTML output? Did you try to upload to SCORM Cloud to check if the problem is with the course or with the LMS?
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it is published as an HTML output.
I have tried to upload to the SCORM cloud but it gives me an error message "check internet connection" when I tried to upload.