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L
LIreland2
Inspiring
July 13, 2011
Question

Typing text appearing with vertical lines between letters after resize

  • July 13, 2011
  • 1 reply
  • 4984 views

I've got a series of 1024 x 768 slides containing typing.

These need cropping down to 400 x 300.

At full size they work fine, but after cropping the text publishes with vertical lines appearing between the letters.

I've been working with C5 for a while and this is the first time that this has happened.

It looks like when the timing's set too fast on a text animation.

I'm running 5.0.2.630.

Is anyone else experiencing this?

    This topic has been closed for replies.

    1 reply

    RodWard
    RodWard
    Community Expert
    July 13, 2011

    When you say "cropping" do you mean "resizing"?

    If so, you've broken one of the unofficial rules of recommended Captivate practice - don't resize any project.

    These unwanted lines might also be compression artifacts known as "ghosting".  So try turning off all compression options in Preferences and see if they improve...but still don't resize if you want the best results.

    L
    LIreland2Author
    Inspiring
    July 13, 2011

    Hi

    The slides I'm using are pop-up hints for a simulation so need to be just a cropped area covering the relevant part of the screen - I've used these on around 20 of my C5 projects already and they've not caused much trouble before.

    I've tried your suggestion of switching off the compression, but it's still coming out with the lines.

    I'm wondering if there was something in the latest patch that has upset the process as this is definitely the first time I've had this issue and it's the first time making the cropped slidelets after installing the patch.

    RodWard
    RodWard
    Community Expert
    July 20, 2011

    HI there,

    I am also having this issue using Captivate 5.5. The slides look fine when I am editing them, once I publish the project (demonstration, assesment) there are ghost lines inbetween the text that is appearing (being typed). Also ghost image borders from objects in previous slides!! This is super frustrating as I have not done any cropping whatsoever. The demo and assesment are both recorded in 1024x768.


    Have you tried turning off the compression options?  I find Advanced Project Compression is often the culprit, but your best bet is to turn them all off and if that fixes it, then try turning them on again one at a time.

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