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L
LIreland2
Inspiring
July 13, 2011
Question

Typing text appearing with vertical lines between letters after resize

  • July 13, 2011
  • 1 reply
  • 4984 views

I've got a series of 1024 x 768 slides containing typing.

These need cropping down to 400 x 300.

At full size they work fine, but after cropping the text publishes with vertical lines appearing between the letters.

I've been working with C5 for a while and this is the first time that this has happened.

It looks like when the timing's set too fast on a text animation.

I'm running 5.0.2.630.

Is anyone else experiencing this?

    This topic has been closed for replies.

    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    July 13, 2011

    When you say "cropping" do you mean "resizing"?

    If so, you've broken one of the unofficial rules of recommended Captivate practice - don't resize any project.

    These unwanted lines might also be compression artifacts known as "ghosting".  So try turning off all compression options in Preferences and see if they improve...but still don't resize if you want the best results.

    L
    LIreland2Author
    Inspiring
    July 13, 2011

    Hi

    The slides I'm using are pop-up hints for a simulation so need to be just a cropped area covering the relevant part of the screen - I've used these on around 20 of my C5 projects already and they've not caused much trouble before.

    I've tried your suggestion of switching off the compression, but it's still coming out with the lines.

    I'm wondering if there was something in the latest patch that has upset the process as this is definitely the first time I've had this issue and it's the first time making the cropped slidelets after installing the patch.

    Lilybiri
    Lilybiri
    Legend
    July 20, 2011

    Thanks again for replying Rod.

    Unfortunately there has been no resizing at all. I have only worked with the slides that were produced after recording.

    Adding text captions, click boxes and some effects also narration (Captivate voice).

    My employers have setup a conference call with an Adobe Support representative for Friday my time. This will be the second time we have conferenced and shared. This unfortunately is not the only problem we have had with Captivate 5.5

    Matt


    Hello,

    Sorry if it has been already asked, but what is the slide quality you are using, or eventually to which quality you are publishing (overriding the slide quality)? If it is still set to the default Low 8-bit, could you try to change it to High or Optimised?

    Lilybiri

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