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August 22, 2024
Answered

Unable to open Captive 2019 in new Captivate

  • August 22, 2024
  • 1 reply
  • 667 views

Hi All,
 
I recently made the jump from Captivate 2019 to the latest version of Captivate via the Adobe subscription model. Unfortunately, I’m having challenges importing my captivate file from the 2019 version into the new Captivate.
 
Is anyone able to provide any insight as to how I might be able to import Captivate files from the 2019 version?  When I double click on the file of interest, I’m only return to the intro/home page of Captivate. Alternatively, when I try to identify my file using the Open button and navigating to the location of the file, the file doesn’t appear as an option.

    This topic has been closed for replies.
    Correct answer Saurav_Ghosh

    Hi @jamal_8073 

    As of Captivate 12.3, you cannot open projects created in CP 2019 on Captivate 12/12.1//12.2/12.3.

    This is in the roadmap.

    https://helpx.adobe.com/captivate/help/top-how-to-for-adobe-captivate.html

    Thanks!!

    1 reply

    Saurav_GhoshCommunity ManagerCorrect answer
    Community Manager
    August 23, 2024

    Hi @jamal_8073 

    As of Captivate 12.3, you cannot open projects created in CP 2019 on Captivate 12/12.1//12.2/12.3.

    This is in the roadmap.

    https://helpx.adobe.com/captivate/help/top-how-to-for-adobe-captivate.html

    Thanks!!

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    August 26, 2024

    Disappointing but correct...

    David Creamer: Community Expert (ACI and ACE 1995-2023)