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Participating Frequently
August 8, 2016
Question

Video not playing once published

  • August 8, 2016
  • 2 replies
  • 2283 views

Hi all,

I have an event video on a slide in my project that will not play once published to swf. The rest of the project works fine, but the slide with the video just displays a blank slide. I've tried both mp4 and flv files for the video.

I'm using Captivate 9 and a Mac.

    This topic has been closed for replies.

    2 replies

    Known Participant
    February 24, 2017

    I'm experiencing a very similar problem, but with YouTube interactions. When previewing as SWF, the video will not play. But previewing as HTML5, the video plays perfectly.

    Understanding Cap will not be supporting Flash forever, is it best to transition to HTML5 exports exclusively?

    Erik Lord
    Inspiring
    July 9, 2018

    " is it best to transition to HTML5 exports exclusively?"

    *absolutely*

    Lilybiri
    Brainiac
    August 8, 2016

    How do you test? Are you launching the SWF from the companion HTM file?

    Participating Frequently
    August 8, 2016

    It works fine in preview. Yes, what I've been doing is uploading the swf file onto a wiki (Confluence). I've done this with another project before and it worked perfectly fine (that one didn't have a video though).

    New Participant
    February 24, 2017

    Are you publishing to SWF (thread is about SWF).

    If you are testing locally, is the location of the published file added as a Flash trusted site?


    Yes, my original issue is with the swf and read a suggestion to run HTM.

    I have tried using FLV, MP4 and F4V formats. MP4 just doesn't appear when I publish to SWF. The other two formats show the outline of the video but nothing on the screen.

    I am creating learning with these videos running an app on an iPhone. There really is no other option for me.

    Help!!!