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A
Anonymous
October 14, 2015
Answered

What should a project cache folder contain?

  • October 14, 2015
  • 1 reply
  • 480 views

Hi,

I've just tried to help a colleague recover a corrupted CP8 project from their cache by following instructions I found on Rod's Infosemantics site (thanks), and also referenced on this forum.

It didn't work. But the folder didn't contain the content referenced in the article. See screenshots below (left is from the article, right is from our folder). All the other folders we checked looked the same.

Could this be the reason the recovery was unsuccessful? Why don't we appear to have the necessary content in the folder? I've set my explorer options to show all hidden files, folders etc.

Thanks your help in advance (I hope this isn't just a rookie error on my part).

Scott

    This topic has been closed for replies.
    Correct answer Lilybiri

    Hmm, that is the way the cached folder is now looking in CP9 which is indeed different. What Rod shows is the way the cached folder looked before. I didn't try yet to recover from cache, didn't need it up till now. Did you try to zip and rename that cache folder?

    1 reply

    Lilybiri
    LilybiriCorrect answer
    Legend
    October 14, 2015

    Hmm, that is the way the cached folder is now looking in CP9 which is indeed different. What Rod shows is the way the cached folder looked before. I didn't try yet to recover from cache, didn't need it up till now. Did you try to zip and rename that cache folder?

    A
    Anonymous
    October 15, 2015

    Hi Lilybiri,

    Yes we followed the instructions to the letter. After finding the latest cache folder we selected all the contents, saved them in a zipped file, changed the file extension to cptx and tried to open in Captivate. Unfortunately, we got the same error (below). 
    I appreciate that recovering content like this probably isn't guaranteed to work everytime, I just wondered whether it was anything to do with the contents of our example and how they looked so different from Rod's example.

    Lilybiri
    Lilybiri
    Legend
    October 15, 2015

    Maybe I was not clear enough, Rod shows the content structure of previous

    versions, present version is different.

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