When I try to install Adobe Captivate it on my PC, it gives me a blank screen.

Win 7 64Bits Service Pack 1
Intel Core i7 3.10Ghz
8Gb Ram

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Adobe Employee

Hi,

Kindly follow the steps mentioned in the below URL and try to install again.

Hopefully this should resolve the issue.

Regards

Vaibhav

Participant

We had a similar problem.

It is not directed at Captivate but FrameMaker -> I think both are part of the Technical Communication Suite so it might work.

Something else that was required later was updating .NET Framework through Windows updates.

Hope it helps.

Legend

Where did you download the installatino files?

Participant

Adobe Site

Legend

You have administrator rights, I supppose. Are you behind a firewall in a company?

If not behind a firewall, maybe something went wrong when downloading the installation files, can you try again? Are you on Windows or Mac?

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