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suzannek55133603
New Participant
December 4, 2015
Question

Why can't I access the learning interactions in Captivate?

  • December 4, 2015
  • 1 reply
  • 296 views

I'm using the free trial for Captivate but when I try to access the learning interactions, the page that comes up is too big for me to see to click any sort of apply or submit button. I click on the "glossary" for example but nothing happens. I can't re-size the page either.

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    1 reply

    Lilybiri
    Lilybiri
    Brainiac
    December 4, 2015

    There is an alternative work flow: use Insert, Widget. You'll have to browse to this path: C:\Users\Public\Documents\Adobe\eLearning Assets\Interactions_9_0

    I don't know what is wrong with the dialog box for the Interactions: are you on a retina screen?

    S
    suzannek55133603Author
    New Participant
    December 4, 2015

    what is a retina screen - just using an ordinary laptop.

    The list page of interactions is too long and I can't select OK or submit or apply or whatever is on the bottom of the page

    Lilybiri
    Lilybiri
    Brainiac
    December 4, 2015

    Please, be careful: this is a public forum. I just deleted your credentials in your previous answeR.

    Did you check the path that I gave you? If the interactions are not there, they are not installed at all.  The resolution of your laptop must be very low in that case. That is the reason I offered you the other way where you get a list instead of thumbnails in a dialog box that seems to be too big for your screen settings.

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