Skip to main content
C
Contentbee
Inspiring
November 19, 2015
Question

Why is the quiz result page missing in html5?

  • November 19, 2015
  • 2 replies
  • 1111 views

I´ve published my first course in HTML5 and after several (solved by now) problems with video, one major problem is still open: The quiz result page does not appear, instead it´s a blank page! And also the user cannot get to the page following the result page, but is instead always landing on the quiz start page again and again!

How can I get the result page shown?

How can I take care that the user is NOT automatically led to the start page again, but has the opportunitiy to click on my buttons "retake" or "next page"??

This topic has been closed for replies.

2 replies

H
hirot98870986
Participant
March 1, 2018

Dear all,

I was struggling with the same problem. The blank quiz result slide in HTML5 only...

I couldn't find the cause of the problem but please let me share how I skipped it.

I use the quiz pool to move all quiz slides from the error file to another.

For example, if you finish all of the editing for the cptx, such as the questions, answers and layout but cannot show the result slide, please try taking the following steps.

Step 1. You put all quiz slides into the quiz pool and save it.

Step 2. You create a new cptx file from scratch. or open the another file which can still show the quiz result slide in HTML5 without error.

Step 3. Import the question pool from the file of "Step 1" which has the error into the file you just created or opened in "Step 2".

Step 4. You can place the question slides from the pool onto Filmstrip as you like. So, all questions and answers moved onto the new file and the layout of the slides are mostly left as they were. (You might need to adjust Master layout in new file.)

Step 5. Publish and check the quiz result slide in HTML5.

I hope this helps you in the some cases.

Thank you.

    C
    ContentbeeAuthor
    Inspiring
    March 1, 2018

    Thanks, although you´ve answered a quite old thread ;-)

    Meanwhile I have come to a similar solution, mostly because old Captivate 8 projects were missing the result page when published in Captivate 2017. I guess somewhere deep inside the result page is coded differently. So copy&paste the quiz pages with creating a new quiz in a new file did work fine for me.

    :-)

    Lilybiri
    Lilybiri
    Legend
    November 19, 2015

    Can you check the score master slide? Did you edit that master slide? Can you check the Quiz Preferences as well: under Settings, is the option 'Show score at the end of the Quiz' checked? If not it will be hidden in the filmstrip.

    C
    ContentbeeAuthor
    Inspiring
    November 20, 2015

    Hi Lilybiri,

    the strange thing about this is ... it´s working absolutely perfect when published as SWF ...

    To answer your questions:

    • Yes, I checked the score master slide, all important objects are placed.
    • No, I didn´t edit the score master slide. I only changed the design of the score slide in the filmstrip.
    • Yes, I´ve checked this option - but as I said its perfect in SWF, score slide appearing, showing scores and retake button if needed ... everything fine except in HTML5

    I´ve created the file in Captivate 8 but tried also in Captivate 9 and both version do not publish properly. Independent of Captivate version, the score slide is completely empty (only background image shown) and instead of shwoing a score it jumps to the start of the quiz again when play or netx page button is clicked.

    Are there any correlations to the type of question slide? I have 3 multiple choice, 1 matching and 1 fill-in-the-blank.

    Or any other setting? Video usage? Usage of advanced actions (I do have some popups)??

    Thanks for any hint!

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    November 20, 2015

    It's possible you have a corrupted project.

    Try copying all slides from your current project into a new Captivate 9 project of the same dimensions. You won't be able to copy the Quiz Results slide over because they're bolted into their original project, but on seeing the new quiz questions get copied into the new blank project Captivate should add a Quiz Results slide by default.

    Then publish and check whether you strike the same issue.  If you do, go back to your original project and start hiding quiz slides progressively one by one until you locate one that by hiding you can get the Quiz Result slide to appear in HTML5.

    If you have given names to any of these slides and the objects on them, check that the names DO NOT contain any punctuation characters.  HTML5 output is particularly sensitive to encountering things like commas, apostrophes, hyphens, hashes etc.  So if any of the captions in your quiz slides contain these punctuation characters, remove them and republish to test the output.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices