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Participant
May 2, 2017
Question

Widgets created in Captivate not appearing in published file

  • May 2, 2017
  • 2 replies
  • 654 views

I'm using Captivate 2017 to work on a file originally created using Captivate 9 that has a number of embedded Check for Understandings.

These Checks for Understandings appear in Captivate but don't appear in the published file. I I don't understand why.

This topic has been closed for replies.

2 replies

Participant
January 10, 2018

DId you ever resolve this issue as I am having the same problem?

TLCMediaDesign
Inspiring
May 2, 2017

Are the files on a server?

Or are you trying to view in a browser locally?

Are you using Chrome locally?

Participant
May 2, 2017

Yes, the video files are on a server. We browse to the video using Chrome.

Lilybiri
Legend
May 3, 2017

The file format isn't the issue. I don't understand why the widget doesn't appear inside the published video when I play it in the browser, but the element is visible in the Captivate file.


Rick, that is why I asked about the file format, but look at the answer '...isn't the issue'. It is IMPOSSIBLE to publish to Flash Video, which is indeed non-interactive. It is POSSIBLE to publish to MP4 which is non-interactive video. It is POSSIBLE to publish to SWF which is interactive.