Skip to main content
T
Tim27898261hm38
Inspiring
March 24, 2023
Answered

Recording is so slow it appears broken

  • March 24, 2023
  • 1 reply
  • 1067 views

I recently upgraded my laptop just so I could run Character Animator more quickly.

However, with the upgraded hardware, when I click Record, it takes 8 real time seconds to record 1 second of the scene. And it seems to be jerking forward 3 frames at a time.

The entire scene is 3 minutes and 40 seconds long.

At the present time, I only have 9 tracks in the timeline.

Any help would be appreciated.

Should I uninstall and reinstall Character Animator?

Thank you. 

 

This topic has been closed for replies.
Correct answer Tim27898261hm38

Okay, I spoke too soon. Character is not working on my laptop. I need focused help from someone at Adobe.

Please contact me.


I *think* I found the answer on this thread:

https://community.adobe.com/t5/character-animator-discussions/character-animator-not-recording-playhead-not-moving/m-p/9260793

I went into Edit > Preferences and set the default mic value to "No Input."

1 reply

G
Godzilla513
Participating Frequently
March 25, 2023

Nope, that won't fix the issue. You can clear out the cache and that helps alittle bit but you, like me need a computer with 6 or 8 processors. Rendering time is insane for a five minute video. It takes my computer, with everything in memory cleared, with no other processes going, four to five hours to render a project. I have a quad core and I feel like I'm on Windows 95. I'm going to try making my video with the starter mode instead to see if my render time improves but I won't be holding my breath. Invest in a computer with 8 cores and a really good video card. Then you'll be future proofed and able to get work done much faster. I wish I could share a fast fix but the software is really demanding on the processors. You need more and faster processors. 

T
Tim27898261hm38Author
Inspiring
March 27, 2023

Thanks for your response. This is what I *think* is happening.

More and more companies are now storing files on a "cloud" server, rather than on the local hard drive. 

So, when Character Animator starts saving files incrementally, it is saving those files to the cloud.

And on top of that: The bandwidth to and from that corporate cloud server is very slow.

At the present time I am trying to get my laptop to save files locally. Unfortunately, even when I save the files locally, the corporate system still automatically and continuously syncs those files to the corporate cloud server.

I'll let you know what happens.

T
Tim27898261hm38Author
Inspiring
March 27, 2023

I just uninstalled Character Animator, and re-installed it. So far it is working just fine.

(Knock on wood.)


Okay, I spoke too soon. Character is not working on my laptop. I need focused help from someone at Adobe.

Please contact me.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices