Cannot connect to a room on mobile app

Question

When I try to connect a room on app mobile (android tablet), the app redirects me to my internet browser and asks me for the password. After typing the password and validated, the browser tells me to need flashplayer. What is the interest of the application in this case ?

I saw the guide for tablet and that indicates that the username and password are requested directly in the application, which is not my case :

http://www.adobe.com/content/dam/acom/en/products/adobeconnect/pdfs/mobile/acm20-gs-participants-tablet.pdf

Any idea ?

Thanks

Jorma_at_CoSo · Accepted Answer

The mobile app is for live meetings only. Meeting recordings have never worked or been supported on the mobile app. You will either need watch the recordings on a computer or have the owner of the recording create an MP4 of it that would be mobile friendly.

Jorma_at_CoSo · Answer

I've not heard of the app re-directing to a browser before. It should ask for login credentials in the app when joining a room or let you know that the URL provided isn't a valid meeting URL.

The URL should look something like http://company.adobeconnect.com/room/. Is this similar to what you are using to try to enter the room?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded