How to access Adobe Connect recordings on iPad App

I have a recording from a meeting that was conducted on 12/18/19. The meeting had html enabled. I save the recording to content and set it up as the content for an on-demand event. When I launch that event on iPad, it displays the "Download Adobe Connect Application" screen. I would think it would detect Safari on iPad and either show an html option or display a message saying the content can't be displayed.

According to the blog post, this recording should be playable on iPad. Am I missing something? Thanks.

Same response as what was posed in the other forum thread.

Short answer:

HTML5 doesn't have the functional capabilities of Flash and since Meeting recordings are done in a way that allows the Connect server to re-create the live meeting experience with all interactive functions remaining interactive, it just can't be displayed as HTML5 at this point.

Why the mobile app doesn't support recordings, I honestly don't know. I have asked and never really got an answer myself.

Long answer:

Despite the battle cry for the death of Flash, there isn't a technology that can sufficiently replace it for live, low latency applications. While I do understand that the low latency aspect isn't a big deal for recordings, it is worth understanding why Flash remains the primary technology that Adobe Connect is built on.

Adobe is working toward a non-Flash version of Adobe Connect, but it will take some time for there to be a solution that creates a seamless experience between the Flash and non-Flash versions. Here is Adobe's latest statement on how they are addressing the move from Flash dependancy, http://blogs.adobe.com/adobeconnect/2016/02/add-in.html.

It is also worth noting that now MP4 converstion is a no cost option but is no longer done server side. This is discussed in the above blog post. If you do want an MP4 conversion solution for your recordings there is one offered by eSyncTraining and it can create closed captions for your recordings. However, this is a paid service.

So the honest answer is that meeting recordings are not a video file. There is no magic MP4 or FLV sitting on the Connect servers that you can access. Doing the conversion or recording of the session in a way that would create an MP4 on the Connect server would just take more system resources, reducing the capability of the Connect application to deliver rich and real time collaborative sessions.

Your mention of needing admin rights to install the Connect plugin (Add-in?) seems to me that you were trying to install it with the EXE file available through the downloads website for Adobe Connect. If you need it installed on a computer, you can join a meeting room and start a screen share and it should install the Add-in without requiring admin rights. You should also be able to do it by adding ?lightning=true to the end of your meeting room URL and that will force the installation of the Add-in, again without requiring admin rights. Example URL: h ttp://myserver.adobeconnect.com/myroom/?lightning=true

Hope that helps clarify.

This new functionality is a paid service from Adobe and will not be enabled on your account by default. And not is controlate to final user service.

Result: Viewing meeting recordings on iOS devices is not currently supported.

In addition to the Puffin browser, the FLV recordings can also be viewed using VideoLan's open source VLC media player, which is available (free) in the App Store for iOS.  That said, it isn't quite the same experience as viewing through Adobe Connect on a PC or Mac, where the viewer has more control over individual screen components during playback (e.g., maximize/restore windows within the meeting recording).  So I would still vote for support of recording playback in the iOS and Android Adobe Connect clients.  It's been a long time since this was requested, though, so it sounds rather unlikely.

I'd love to be albe to watch recordings in the connect app, I'll see if there is an ideas tab, or a features request area.