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R
raffi_1970
Participant
February 9, 2011
Question

running/installing adobe connect in ubuntu 10?

  • February 9, 2011
  • 1 reply
  • 11692 views

I am unable to install Adobe Connect in Ubuntu 10.

After installation, I did not see anything happen.

I found the Adobe Connect Addin executable at /usr/local-- "connectaddin" is the icon.

When i double-click on the icon, I get a small window  with the title "Adobe Connect" and the text "Loading Adobe Connect..."  inside it.

Nothing happens after that.

Any thoughts? Suggestions?

This topic has been closed for replies.

1 reply

H
Heywardjr
Participating Frequently
February 10, 2011

After installation you would not see anything happen until you need to join a meeting.

You simply join an Adobe Connect meeting room by clicking on an invitation URL a host sends you via email. Or if you know the name of a room on an Adobe Connect Server, then you can type that into your browser. When you click that URL, your browser will launch, the Adobe Connect Add-in will launch as well and you should be entered into the room for the meeting.

Is that clear?

R
raffi_1970Author
Participant
February 10, 2011

Thanks so much for responding.

Yes, that's clear.

So, when I run the diagnostic utility, it says everything works.

Is there anything like a adobe connect  test meeting to make sure that all features are working?

thanks much!

A
Anonymous
February 27, 2011

I actually work from home so I doubt this has anything to do with firewalls. I am able to load the room from any browser (Explorer, Chrome, Firefox, etc) while on a windows computer in my house. When I attempt to load the room from within any window manager or desktop environment on my Arch Linux install, the room gets stuck at the "Connecting..." screen (regardless of browser being used). I even opened the ports listed above (80, 443, 1935) and was still unable to open my connect room.

I don't think missing the addin is the problem either since I have tested several windows computers (without addin installed) that loaded my work's connect room fine using "?launcher=false".


I think the issue is this.

My test room is running on the latest build of Connect 8.x.  Are you using Adobe Connect at work in a hosted environment or on-premise? If using hosted, it's probable that that server is still running Connect 7.5 which does not support Linux. Not many customers have upgraded their own on-premise servers either.

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