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Creative Cloud UI Glitching Red and yellow

Community Beginner ,
Oct 15, 2024 Oct 15, 2024

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Hi first time posting,  I wasn't sure where to direct this problem or what community discussion to put into.

A week ago this started happening to my Creative Cloud Software.

JoshCIIT_0-1728989875647.png

This problem is mostly present in CC and Premiere.

  • Premiere
    • The timeline is glitching and won't play forward despite the video preview working. But can be previewed normally once the timeline in the Preview window is manipulated. 
Though, other software like Photoshop, Illustrator, and Acrobat are okay.

Resolutions done:

  • Repair CC.
  • Fresh Reinstalls for all Adobe Software.
  • PC Load tested
  • Change Interface Colors.


By any chance has anyone experienced this? 

Thanks in advance, and apologies again if this isn't the right forum to post into

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correct answers 1 Correct answer

Community Expert , Oct 15, 2024 Oct 15, 2024

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

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Community Expert ,
Oct 15, 2024 Oct 15, 2024

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does premiere display the same graphics issue?

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Community Expert ,
Oct 15, 2024 Oct 15, 2024

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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

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New Here ,
Oct 20, 2024 Oct 20, 2024

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similar Creative Cloud Desktop issue

Ramin306675955ouy_0-1729426428601.png

 

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New Here ,
Oct 20, 2024 Oct 20, 2024

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AMD Driver issue, gone after update

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Community Expert ,
Oct 20, 2024 Oct 20, 2024

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thanks for the follow-up.

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