My mouse cursor is stuck as the default Windows cursor when I'm using Adobe products (Animate & Illustrator), and is twitching/glitching when I move the cursor over line art, edges, or window panels. Is there a way to fix these issues?
Just to explain, I'm using Adobe Animate to do Clean-up work on an animation project, but my cursor is not changing to any of the tools in Animate; it's stuck as the default Windows cursor. The tools still function as needed, but it's very inconvenient to use some tool like the Brush & Ink Dropper since the cursor's pointer is not accurate. The same thing was occurring in Illustrator as well. Also, my cursor seems to twitch/glitch-out when I move it over window panel, edges/boxes, buttons, or line art. It's really hard to bend lines via the Selection/Subselection tool when the cursor keeps moving on its own. This twitching/glitching issue also occurs when I'm navigating my Windows 10 computer and even this webpage, so I'm not sure if this issue is exclusively Adobe's, but I just want to verify.
I've done several update roll-backs to see if that will fix these issues, but none have worked. I've rolled-back Animate to v24.0.1, Photoshop to v25.9.0, even Windows 10 to the April 9th update. The issues persist even after restarting my PC post roll-back and when shutting it down. I have also tried using different a mouse, but the issues still occur. I've contacted an Adobe agent via Creative Cloud's chatbot, but that was not productive.
At this point, I think it's just malware driving me crazy. Can anyone help me to understand what's going on? Has anyone else experienced a similar issue recently? This all started (for me) on Wednesday (June 12th) after updating Photoshop to v25.9.1 & Windows 10 to the June 11th update?
Any assistance or troubleshooting tips will be appreciated!
Thanks & Regards,
Sal