• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Im asked to upgrade Creative Cloud when i already have a full subscription?

Community Beginner ,
Jul 27, 2024 Jul 27, 2024

Copy link to clipboard

Copied

I run 2 versions of creative cloud, 1 on my desktop and 1 on my laptop (both Mac).

I havent used creative cloud on my laptop for 1 year. Its asking me to upgrade?? yet i have a full subscription which is active. 

 Any ppinters would be greatly appreciated 🙂

 

Bug Unresolved
TOPICS
App installs and updates

Views

66

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Community Expert ,
Jul 27, 2024 Jul 27, 2024

Copy link to clipboard

Copied

LATEST

check your account, https://account.adobe.com

 

if that shows your subscription is current, sign out and then in to the cc desktop app on the problematic computer using the same adobe id.

 

you'll probably then need to update your cc desktop app.

Votes

Translate

Translate

Report

Report