user pass proxy

[brunopimentelcabral]

Hello everyone, I'm trying to install the Adobe desktop app and it asks me for the proxy user and pass, I don't know what they are, can anyone help? thanks

[kglad]

do you have a teams or enterprise or education subscription?

[brunopimentelcabral]

educational.. personal subscription

[kglad]

contact your admin.

[brunopimentelcabral]

Sorry, I'm not very knowledgeable about this, which administrator? Adobe?

[kglad]

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

[brunopimentelcabral]

thank you fellow

[kglad]

you're welcome. (keep us updated, if you have time.)