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Many creative cloud users are reporting that in the past day windows explorer has become very slow with everyone experiencing the same problem. Clicking on folders/files in file explorer causes the cursor to flash 3 times and takes 2-3 seconds to load the folder/file on any disk drive.
The posts below are starting to pop up in reddit help communities and the common factor is that everyone has Creative Cloud installed. I am experiencing this myself on my work system. Adobe needs to get an emergency fix put out for this.
https://old.reddit.com/r/WindowsHelp/comments/1akdopd/windows_10_file_explorer_bug_loading_cursor/
https://old.reddit.com/r/WindowsHelp/comments/1akadgc/file_explorer_delayed_response/
https://old.reddit.com/r/WindowsHelp/comments/1ak85h8/file_explorer_very_slow_clicking/
Thank you everyone for sharing the log files. We had a connect session with @Viki.Mellow and have identified the root cause and working on a fix for this. We will update on this same thread once we have the fix ready.
Regards,
Ruchika Wadhawan
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Did that too. I had a CC, OneDrive, and Dropbox key. Deleted all but Dropbox, but still having the same problem. I remember several years ago, there was an issue with CC (it might have even been Creative Suite back then) and Dropbox. I'm starting to wonder if this might be the cause again.
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i have nothing else to offer.
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This is just INCREDIBLE... I spent days trying to fix this and reinstalled the whole system in the end. It drived me mad... This is so outrageos how much time I have lost because of this bs. Adobe should care less about its a.i. [cursing removed] and spend more time producing stable software instead of all the buginfested bs they dropped over the last years...
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this isn't meant as a fix for the problem, or meant to demean the problem, but you might consider an alternative (imo) far superior file browser that allows dual panes and multiple tabs, freecommander xe
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YES! I've been having this exact issue for months at my home computer and couldn't figure out what was the issue..
Only read about Adobe CC having anything to do with it now...
I did what they say in this reddit post and apparenlty is has fixed it:
https://www.reddit.com/r/WindowsHelp/comments/1akm9zp/comment/kp90ehw/
But it would be nice if Adobe could give us an official fix. I have no idea if what I did following the reddit instructions can have any negative effect on the how the adobe software I use.
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it would be nice if Adobe could give us an official fix.
By @gabi_vallu
See the reply marked "Correct" from employee @Ruchika Wadhawan
Jane