Skip to main content
Participant
March 15, 2025
Answered

My old printer (epson 804A) can not read the file jpeg which is exported from photoshop 2025

  • March 15, 2025
  • 1 reply
  • 247 views

The jpeg file that I exportted can be read by my laptop, but when I saved it to my usb and insert to my printer it can not be opened. 

 

Anyone have the same problem

Correct answer kglad

the printer is the problem so yes, troubling shooting your printer is the route to take.

1 reply

kglad
Community Expert
Community Expert
March 15, 2025

open in an image viewer and print from the viewer.

ababab19Author
Participant
March 16, 2025

It works well in that way

 

But I need to figure out what's wrong with my printer. All photos were edditted by photoshop got this problem.

 

I'm checking with my printer supply (as the adobe's staff suggested), they are solving too...

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
March 16, 2025

the printer is the problem so yes, troubling shooting your printer is the route to take.