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bradmagnus
bradmagnus
Known Participant
July 8, 2013
Answered

Repeatedly asked to accept license agreement

  • July 8, 2013
  • 15 replies
  • 77380 views

I'm getting really frustrated by having to all the time accept the license agreement when I open any of the Adobe CC products. Is anyone else having these issues?

    This topic has been closed for replies.
    Correct answer gener7

    OK. I think I found it.

    1. Start the Creative Cloud app with Adminstrative privileges. Right click on its' icon and choose "Run as Administator..."

    2.  Sign in

    It should work now even on a reboot. Your apps should no longer ask you to accept the license and sign in.

    Gene

    15 replies

    Show previous replies
    TDRonline
    TDRonline
    Known Participant
    July 9, 2013

    It's kind of random when it happens.

    So far yesterday I had only one license agreement, but it was on one application I recently reinstalled.

    I think deleting/or Renaming the opm.db helped.

    C:\Users\[PCLOGIN_NAME]\AppData\Local\Adobe\OOBE (opm.db) changed to opm_old.db

    Also helped with CC control panel not remember my login... It would randomly disconnect and ask to sign back in, so annoying.

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    July 9, 2013

    Great. I had a new motherboard installed on my laptop and had to re-activate a lot of software. The CC app updated and that's when I noticed it signing out. At least the admin trick worked. It's still signed in.

    Gene

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    July 9, 2013

    I'm noticing it only on Windows 7 x64.  Today the Creative Cloud manager updated. I did sign in, but for some odd reason it signs me out without any logout or reboot on my part.  I know this because the Cloud symbol is dimmed in the System Tray and clicking on it asks for Adobe ID and Password.  Signing out of the CC app will deativate the software.

    The CC App for Windows is signing us out and that deactivates the software.

    What I might suggest is to activate via your apps and do not login to the CC app.

    It should do until this is addressed.

    Note: This does not affect Mac CC or Windows/Mac Permanent licenses.

    Gene

    gener7
    Community Expert
    gener7Community ExpertCorrect answer
    Community Expert
    July 9, 2013

    OK. I think I found it.

    1. Start the Creative Cloud app with Adminstrative privileges. Right click on its' icon and choose "Run as Administator..."

    2.  Sign in

    It should work now even on a reboot. Your apps should no longer ask you to accept the license and sign in.

    Gene

    aikane
    aikane
    Inspiring
    August 13, 2013

    Maybe if the OP marks as not answered it will get some attention.

    Maybe a new thread is needed.


    Well, after a long period of good behaviour it's happening again. Those of you who had hope that the latest update for the CC app might fix this problem, abandon it now.

    This latest round began when I installed Illustrator, which started up without a problem. To install it, I had to shut down Bridge and Photoshop. When I tried to retart PS, guess what? Somewhere between installing Illustrator and trying to start PS (less than two minutes) I got signed out of CC. I had to sign in again, accpet the licensing agreement again, and got prompted to register yet again. There is no end in sight to this hell.

    F
    FierceWraps
    Participant
    July 9, 2013

    same here

    getting crazy stupid

    E
    excited_Genie16B8
    Legend
    July 9, 2013

    Same here. Reeeeally tiresome.

    Z
    Zakkana
    Participating Frequently
    July 8, 2013

    I am having the same problem too. And it looks like my CC just chucked its licensing too as I had to not only hadto accept the license for the 15,000th time but I also had to sign in and relicense the software on my workstation.

    Edit: Not only that, but I launched Acrobat to read a PDF adter relicensing Dreamweaver and it asked me to accept the effing license again.

      bradmagnus
      bradmagnusAuthor
      Known Participant
      July 9, 2013

      Zakkana wrote:

      Edit: Not only that, but I launched Acrobat to read a PDF adter relicensing Dreamweaver and it asked me to accept the effing license again.

      It's just a little bit more annoying with Acrobat, since all I wanted to do was open the worlds most accessible file type....

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