stop 'creative cloud' folder being added to sidebar in finder.

[benjamingordon]

hi all.

CC keeps putting a folder in the sidebar of finder with the title 'Creative Cloud Files'.

everytime i remove it when i restart its back. 

any ideas how i can stop it?

thanks

[kglad]

mac:

copy any important file to another folder and then delete Creative Cloud Files + <account type> + <profile_name> + <email> + <GUID> (for example: Creative Cloud Files Personal Account email@abc.com ####@AdobeID).

default location, Mac HD/Users/<Username>/Creative Cloud Files

windows:

https://helpx.adobe.com/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

if that fails, Open the registry editor (regedit.exe) & naviagate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace You'll probably have two sub-keys. OneDrive's sub-key will be nameed '{018D5C66-4533-4307-9B53-224DE2ED1FE6}' Delete the other one, that will be Creative Cloud.

[Cynthia154A]

Thank you. It's been no end of annoying to be constantly trying to remove this. 

[kglad]

you're welcome.

[Chris23755695ehy7]

I don't follow the solution, can you explain more? Delete what? the folder, a file? is this on Adobe? is this on settings? Just not sure how to follow. 

[kglad]

mac: 

copy any important file to another folder and then delete Creative Cloud Files + <account type> + <profile_name> + <email> + <GUID> (for example: Creative Cloud Files Personal Account email@abc.com ####@AdobeID).

default location, Mac HD/Users/<Username>/Creative Cloud Files

windows:

https://helpx.adobe.com/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

if that fails, Open the registry editor (regedit.exe) & naviagate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace You'll probably have two sub-keys. OneDrive's sub-key will be nameed '{018D5C66-4533-4307-9B53-224DE2ED1FE6}' Delete the other one, that will be Creative Cloud.

[Chris23755695ehy7]

This response is frustrating. I read your original solution, but it's not written clearly. Copying and pasting what you already wrote is not helpful. If you don't want to explain more, I totally understand, but providing the same response is not helpful. 

Do I need to be a coder to read this? what does <account type> mean? How do I delete that? Your example doesn't give any context to how to delete it or where it could be found. 

[kglad]

it means, your account type will appear instead of <account type>. an example is given parenthetically.

Creative Cloud Files Personal Account email@abc.com ####@AdobeID

ie, if you have a personal account and your email is chris@gmail.com, you would see:

Creative Cloud Files Personal Account chris@gmail.com ####@Chris23755695ehy7

[Chris23755695ehy7]

To anyone else confused by the comment, the solution is suggesting to delete the specific folder that keeps reappearing on the sidebar. The solution is informing you what the folder is named as. I use a Mac so mine was Macintosh HD > Users > and then it was inside the username folder. You can also search the folder name 

@kglad, thank you for your help in finding that. 

[kglad]

@Chris23755695ehy7 

you're welcome.

[NMD]

Thanks for the English, Chris.

[visualsbysam]

Thank you for explaining this in English lol. 

[kglad]

update:  https://helpx.adobe.com/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

[default4qzcdhjdlko5]

same issue here, so frustrating and ridiculous of Adobe.

[kglad]

@default4qzcdhjdlko5 

did you employ the posted solution?

[stevem2159122]

This is super annoying to me as well.

[kglad]

did you try to remove it?

[stevem2159122]

I haven't done anything but manually remove it so far. It puts it back after a while every time so far. I'm on a mac so the solution here won't work for me.

[kglad]

check the solution i posted feb 12 here

[jamesd77200797]

Your solution (although posted many times) does not work. The folder simply returns once deleted.

[kglad]

there's more than one.  and they've worked for others.

[karans163075]

Thank You for sharing the feedback. We have looked in to this, and from next CCD release onwards, shortcut won't be added to sidebar in finder.