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stop 'creative cloud' folder being added to sidebar in finder.

Explorer ,
Feb 12, 2024 Feb 12, 2024

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hi all.

CC keeps putting a folder in the sidebar of finder with the title 'Creative Cloud Files'.

everytime i remove it when i restart its back. 

any ideas how i can stop it?

thanks

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App installs and updates , Files and libraries

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Community Expert ,
Feb 12, 2024 Feb 12, 2024

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mac:

copy any important file to another folder and then delete Creative Cloud Files + <account type> + <profile_name> + <email> + <GUID> (for example: Creative Cloud Files Personal Account email@abc.com ####@AdobeID).

 

default location, Mac HD/Users/<Username>/Creative Cloud Files

 

 

windows:

https://helpx.adobe.com/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

 

if that fails, Open the registry editor (regedit.exe) & naviagate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace You'll probably have two sub-keys. OneDrive's sub-key will be nameed '{018D5C66-4533-4307-9B53-224DE2ED1FE6}' Delete the other one, that will be Creative Cloud.

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Community Beginner ,
Feb 17, 2024 Feb 17, 2024

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Thank you. It's been no end of annoying to be constantly trying to remove this. 

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Community Expert ,
Feb 17, 2024 Feb 17, 2024

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you're welcome.

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Community Beginner ,
May 21, 2024 May 21, 2024

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I don't follow the solution, can you explain more? Delete what? the folder, a file? is this on Adobe? is this on settings? Just not sure how to follow. 

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Community Expert ,
May 21, 2024 May 21, 2024

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mac: 

copy any important file to another folder and then delete Creative Cloud Files + <account type> + <profile_name> + <email> + <GUID> (for example: Creative Cloud Files Personal Account email@abc.com ####@AdobeID).

 

default location, Mac HD/Users/<Username>/Creative Cloud Files

 

 

windows:

https://helpx.adobe.com/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

 

if that fails, Open the registry editor (regedit.exe) & naviagate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace You'll probably have two sub-keys. OneDrive's sub-key will be nameed '{018D5C66-4533-4307-9B53-224DE2ED1FE6}' Delete the other one, that will be Creative Cloud.

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Community Beginner ,
May 28, 2024 May 28, 2024

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This response is frustrating. I read your original solution, but it's not written clearly. Copying and pasting what you already wrote is not helpful. If you don't want to explain more, I totally understand, but providing the same response is not helpful. 

 

Do I need to be a coder to read this? what does <account type> mean? How do I delete that? Your example doesn't give any context to how to delete it or where it could be found. 

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Community Expert ,
May 28, 2024 May 28, 2024

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it means, your account type will appear instead of <account type>. an example is given parenthetically.

 

Creative Cloud Files Personal Account email@abc.com ####@AdobeID

 

ie, if you have a personal account and your email is chris@gmail.com, you would see:

 

Creative Cloud Files Personal Account chris@gmail.com ####@Chris23755695ehy7

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Community Beginner ,
May 29, 2024 May 29, 2024

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To anyone else confused by the comment, the solution is suggesting to delete the specific folder that keeps reappearing on the sidebar. The solution is informing you what the folder is named as. I use a Mac so mine was Macintosh HD > Users > and then it was inside the username folder. You can also search the folder name 

 

@kglad, thank you for your help in finding that. 

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Community Expert ,
May 29, 2024 May 29, 2024

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@Chris23755695ehy7 

 

you're welcome.

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New Here ,
Jul 12, 2024 Jul 12, 2024

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Thanks for the English, Chris.

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New Here ,
Sep 04, 2024 Sep 04, 2024

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Thank you for explaining this in English lol. 

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Community Expert ,
Sep 04, 2024 Sep 04, 2024

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New Here ,
Apr 03, 2024 Apr 03, 2024

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same issue here, so frustrating and ridiculous of Adobe.

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Community Expert ,
Apr 03, 2024 Apr 03, 2024

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@default4qzcdhjdlko5 

 

did you employ the posted solution?

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New Here ,
May 20, 2024 May 20, 2024

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This is super annoying to me as well.

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Community Expert ,
May 20, 2024 May 20, 2024

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did you try to remove it?

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New Here ,
May 20, 2024 May 20, 2024

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I haven't done anything but manually remove it so far. It puts it back after a while every time so far. I'm on a mac so the solution here won't work for me.

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Community Expert ,
May 20, 2024 May 20, 2024

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check the solution i posted feb 12 here

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Community Beginner ,
Jun 04, 2024 Jun 04, 2024

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Your solution (although posted many times) does not work. The folder simply returns once deleted.

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Community Expert ,
Jun 04, 2024 Jun 04, 2024

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there's more than one.  and they've worked for others.

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Adobe Employee ,
Sep 11, 2024 Sep 11, 2024

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Thank You for sharing the feedback. We have looked in to this, and from next CCD release onwards, shortcut won't be added to sidebar in finder.

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