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Participating Frequently
October 15, 2022
질문

데스크탑 앱 설치 오류

  • October 15, 2022
  • 1 답변
  • 675 조회

모든 플랜 사용가능인데 creative cloud desktop에 앱 설치가 뜨지 않습니다.  

이 주제는 답변이 닫혔습니다.

1 답변

kglad
Community Expert
Community Expert
October 15, 2022

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

if that shows an active subscription, sign into your cc desktop app using the same adobe id, 

Participating Frequently
October 15, 2022

to match account and ID
I'm not sure what the problem is

Participating Frequently
October 15, 2022

But while I was trying many things, I found something strange in it. Cloud storage upgrade has not been done.
The reason is (The specified product or promotion could not be found. Already extended or not available in country or region (Korea). If you think this message is an error, contact Adobe Telephone Sales (080-500-4019) to order).


Isn't this the problem?